Excellent
Based on 1,114 reviews
cpap.com4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Getting diagnosed with sleep apnea can feel overwhelming, and most people don't have anyone in their corner to help them navigate it. That's where cpap.com comes in. For over 25 years, we've helped more than 2.3 million people find better sleep—not just by selling products, but by offering real support from our CPAP Guides, who are available by phone, chat, or email to answer questions and troubleshoot your setup. We offer a 60-night risk-free guarantee on most products because we know finding the right mask or machine isn't always straightforward. You'll also find thousands of honest customer reviews, comparison charts, and educational resources to help you make informed decisions. Whether you're newly diagnosed or a long-time CPAP user, we're here to help you sleep better and wake up feeling like yourself again. Questions? Call us at 1-800-356-5221.
cpap.com (cpap.com) has 1,114 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
1,114 approved reviews, newest moderated first
Kendale W.
I was having an issue with getting a prescription from my Dr. I talked to Dasha at CPAP.com and she was very courteous and helpful. Thank you Dasha for your great service.
Reply from cpap.comMay 29, 2020
Hey Kendale, thank you for letting us know Dasha, provided you with helpful service. Please let us know if there is anything else we can assist you with.
Monsun M.
My order - CPAP machine arrived very fast, in two days. The price very was good on the sale. Sales representative Mr. Heath R. was very kind and knowledgable. He went over everything with me and answered all my questions. Keep up the good job guys, I couldn't ask for anything better. Jake Katan
Reply from cpap.comMay 27, 2020
Hi Monsun, That is awesome! We are pleased to hear that you received your order in a timely manner. Thank you for sharing your experience with us and we hope to hear from you again soon.
Consumer
Brandy was exceptionally helpful and pleasant. I'll certainly buy again from CPAP.com. Thanks
Reply from cpap.comMay 27, 2020
Hello, thank you for sharing your excellent experience with Brandy and we look forward to hearing from you again soon!
Carol
Brandy was very patient and kind. She promptly attended to my order in a thorough and efficient manner.
Reply from cpap.comMay 21, 2020
Hey Carol, thank you for sharing the experience you had with Brandy! Please let us know if there is anything else we can assist you with.
Matt W.
Brandy was great. She was very concerned about making my customer service experience better. She seemed invested in my well being and wanted to do what she could to get me the parts I needed as quickly as possible. Thank you Brandy
Reply from cpap.comMay 21, 2020
Hi Matt, that's wonderful! We're certain Brandy, would say, you're most welcome! We are glad to hear that you received the attention you needed and we'll share your kind words with Brandy. Please let us know if there is anything else we can assist you with.
aslan S.
Brandy was a pleasure to work with. She was friendly and efficient and solved my problem with an order in short order. It makes me very likely to continue to continue to do business with cpap.com. aslan sutu
Reply from cpap.comMay 20, 2020
Hi Aslan, That is great! We are pleased to hear that Brandy, provided you the service you needed. We look forward to hearing from you again soon!
Mo D.
I spoke to Heath, an eloquent gentleman who helped me replace an incorrect mask that I ordered with an AirMini. The service received was first rate, and very much appreciated. Thank you cpap.com!
Reply from cpap.comMay 20, 2020
Hi Mo, you're most welcome! Thank you for sharing the experience you had with Heath. Please let us know if there is anything else we can assist you with.
K
I was looking for an alternative to the Overpriced c-pap supplies my Insurance company recommended for my son's C-Pap Replacement parts. I called CPAP.Com and was delighted to learn I could buy parts for much less money! Plus, Kyria C was so knowledgeable about the parts, and SAVED ME more $ by explaining that the guidelines I was given by the original company required buying all items 3x more so they could make more $ billing Insurance! And she gave me excellent cleaning information on the easiest and most hygienic way to clean and maintain our C-Pap. Thank you!!
Reply from cpap.comMay 20, 2020
Hello K, We are certain Kyria, would say you're most welcome! We strive to save our customers money whenever possible. Thank you for taking time out to share your experience with our company and we hope to hear from you again soon!
