Excellent
Based on 1,114 reviews
cpap.com4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Getting diagnosed with sleep apnea can feel overwhelming, and most people don't have anyone in their corner to help them navigate it. That's where cpap.com comes in. For over 25 years, we've helped more than 2.3 million people find better sleep—not just by selling products, but by offering real support from our CPAP Guides, who are available by phone, chat, or email to answer questions and troubleshoot your setup. We offer a 60-night risk-free guarantee on most products because we know finding the right mask or machine isn't always straightforward. You'll also find thousands of honest customer reviews, comparison charts, and educational resources to help you make informed decisions. Whether you're newly diagnosed or a long-time CPAP user, we're here to help you sleep better and wake up feeling like yourself again. Questions? Call us at 1-800-356-5221.
cpap.com (cpap.com) has 1,114 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
1,114 approved reviews, newest moderated first
Bob
Brandy was very knowledgeable and helpful. She knows the parts. She saved us money!n keep her around! She will make the company money also because she knows her job!
Reply from cpap.comMay 20, 2020
Hey Bob, that is wonderful! Thank you for sharing the great experience you had with Brandy. Please let us know if there is anything else we can assist you with.
Glenn G.
Brandy was amazing. She treated me like a family member and helped me get what I needed. I had called two companies before this one and had unhelpful or otherwise below average CSR’s so it was refreshing to work with Brandy!
Reply from cpap.comMay 15, 2020
Hey Glenn, That's awesome! Thank you for taking time to share the amazing experience you had with Brandy! We will share your kind words with her and please let us know if there is anything else we can assist you with.
Brenda Y.
Dasha S. took the time to make sure our CPAP crisis was resolved efficiently. She gave options, track records of machines to buy, as well as troubleshooting our old CPAP error code, found a replacement cord and recalled our travel model mini for work. Everything should be back to restful sleep by this time tomorrow. Thanks so much Dash and CPAP.com!!!
Reply from cpap.comMay 13, 2020
Hey Brenda, I'm sure Dasha, would say you're most welcome! Thank you for letting us know that Dasha, took such excellent care in making sure you get back to the restful sleep you deserve! Please let us know if there is anything else we can assist you with.
Judy M.
I can't say enough about my most recent experience with CPAP.com. My representative, Carla, took so much time with me, answering my questions, explaining things, and providing wonderful descriptions for the images I am unable to see. It made all the difference for me to be able to make the most informed choices with such an important purchase. Thank you, CPAP.com, for taking great care of your customers and having a high standard of customer service. It means so much!
Reply from cpap.comMay 13, 2020
Hi Judy You're most welcome! Wed are very proud of Karla, for providing such amazing service. We will be sure to share your kind words with her. Thanks for sharing your experience and we hope to hear from you again soon!
Steve N.
Heath was very professional and ensured that my order was understood and account was properly verified. Thanks so much.
Reply from cpap.comMay 11, 2020
Hey Steve, we are proud to hear that Heath, provided you with the professional service you deserve! Please let us know if there is anything else we can assist you with.
Ramesh C.
Talked to Heath of CPAP.COM Wonderful straight talk experience. Ordered Resemed Full Face Mask. Within moments, I got email confirming the order and later on even the tracking #. Short and sweet. Best experience I had for online ordering.
Reply from cpap.comMay 11, 2020
Hi Ramesh, Thank you for sharing the experience you had with Heath! We hope you enjoy your new mask and please let us know if there is anything else we can assist you with.
Henry L.
Brandy was lovely: Patient, polite, easy to talk to. She made my ordering of equipment a very simple and satisfactory transaction. I'd hire Brandy for my office in a second. Henry Lerner, M.D.
Reply from cpap.comMay 11, 2020
Hey Henry, that is awesome! Thank you for letting us know Brandy, provided you with the lovely service you deserve. Please let us know if there is anything else we can assist you with.
Jo Anne S.
CPAP.com offers a variety of excellent machines and accessories, all national brands, and I found their prices to be much better than other companies I researched. The technician who processed my order, Dasha S., went above and beyond to help me get the prescription faxed to CPAP.com, answered all my questions, and gave me shipping choices (the free shipping was excellent - 2-3 business days). I saved nearly a thousand dollars by-passing insurance requirements to pay for equipment, then rent for 10 months. I am very happy and will use CPAP.com for all my c-pap supplies and masks.
Reply from cpap.comMay 8, 2020
Hi Jo Anne, Thank you so much for sharing your experience with our company! We are glad to hear that Dasha, provided you with the service you deserve. We are looking forward to hearing from you again soon!
