Great
Based on 1,486 reviews
Cuddle Clones4.2Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We love animals.At Cuddle Clones, we recognize the unbreakable bond pet moms and dads have with their fur-children. But oftentimes that bond is disrupted due to travel, going away to college, military deployment or sadly the loss of a dear pet.We capture that connection with 100% handmade plush replicas of YOUR PET!That's right! We capture all of the physical details and personality traits of your pet in an adorable stuffed animal form. Do you know what we call these adorable creations?! You guessed it, Cuddle Clones!Pet lovers can also surround themselves with their furry friends with a 100% Custom Plush Golf Club Headcover of their pet or by having their pet’s images artistically designed and printed onto socks, pajamas, blankets, mugs and more!But Wait! That's not all!EVERY purchase provides AT LEAST 3 meals to a shelter pet! Each month Cuddle Clones donates cash to 10 shelters/animal wellness organizations. You can feel the inner warmth of a thousand puppy breath kisses knowing that a portion of your purchase has been directly attributed to improving the lives of actual animals.
Cuddle Clones (cuddleclones.com) has 1,486 customer reviews on Folks Told, with an average rating of 4.2 out of 5.
1,486 approved reviews, newest moderated first
Julie
Definitely will order from you again
Reply from Cuddle ClonesJan 5, 2023
Hi Julie! Thank you so much for this 5-star feedback! We're grateful that you loved our products and services! <3 Looking forward to serving you again in the future! Best regards, Cuddle Clones team
Susan
I bought the pink pajama set for a family members birthday and they were far more luxurious than I expected. The picture of the dog was perfect and my cousin loved them. Definitely worth the money!
Reply from Cuddle ClonesJan 5, 2023
Hello Susan!! Aww! That sounds super cute!! It is such a pleasure for our Pajamas to be considered “Luxurious”! We had so much fun crafting these Pajamas, and we’re delighted that your cousin loved them! We appreciate you for making us a part of your paw-some birthday surprise! We’re looking forward to serving you again in the future! Best regards, Cuddle Clones Team
Chris B.
I bought my daughter pyjamas with her dog Roy on them for Christmas. She loved them and thank God they fit. I only gave 4 stars because the sizing is on the small side. I went up a size and I would recommend anyone purchasing pjs to go up a size.
Reply from Cuddle ClonesJan 5, 2023
Hi Chris! Aww! Thank you so much for this 4-star feedback! We are delighted to hear that you and your daughter loved the Pajamas! We had so much fun crafting this Pajamas for you! We’re looking forward to serving you again in the future! Best regards, Cuddle Clones Team
Isabelle P.
Such a special gift with your dogs face all over your pj's. My daughter loved it. But will wear it as a shirt for all to see.
Reply from Cuddle ClonesJan 5, 2023
Hi Isabelle! We had so much fun crafting these Pajamas, and we’re delighted to hear you and your daughter loved them! :heart: We appreciate you for making us a part of your paw-some holiday surprise! We’re looking forward to serving you again in the future! Best regards, Cuddle Clones Team
Jake
DO NOT ORDER FROM THEM. Terrible customer service. They left my package sitting in their warehouse for more than a week until I sent an email asking why there haven't been any shipping updates. Once they finally shipped it, I got a bill for an extra $31.99 for shipping fees. They only have the one shipping option, and no options that avoid duties and taxes. They refused to pay the extra fees, and denied me a refund if I returned the product.
Reply from Cuddle ClonesJan 4, 2023
Hi Jake, First of all, we thank you for purchasing our Custom Pet Pajamas! We are so sorry though that it didn’t arrive in time for Christmas. I see that you have reached out to us regarding the customs fees you have paid to DHL. As much as we’d like to help our customers with these fees, please know that these fees are imposed by your country’s government, Cuddle Clones is not responsible for these fees. This was also indicated on our website’s Help Center. Here’s a link for your reference: https://help.cuddleclones.com/do-you-ship-outside-of-the-united-states As for the delay we experienced, I know that one of our customer care representative already explained this to you, due to some COVID-19 related issues, we’ve experienced delays on some pajamas orders. China has experienced the largest increase in cases since the early days of the pandemic and our products are manufactured in the city of Dongguan in China’s Guangdong province. We can fully understand how inconvenient this is since we have promised that your order will be delivered before Christmas, however, this kind of situation it is out of our control. This was really not the experience we wanted you to have, and as a one-time courtesy, we have processed a 20% partial refund for your order. The refund will be processed back to your original payment method. Please allow 3-7 business days for this refund to appear in your account. Once again, we are very sorry, Jacob. Feel free to let us know should you need help with anything else! Best regards, Cuddle Clones Team
Michelle S.
Great quality! Super cute! Exactly what I was hoping for!
Reply from Cuddle ClonesJan 5, 2023
Michelle, we're grateful that you loved your order! <3 We appreciate you for making us a part of your paw-some holiday! We’re looking forward to serving you again in the future! Best regards, Cuddle Clones Team
tina R.
Love it clear picture thx u
Reply from Cuddle ClonesJan 5, 2023
Trina! Thank you so much for your feedback! <3 We're delighted to hear you loved your order! Till your next one! Best regards, Cuddle Clones Team
Guylaine J.
I bought a pajama from Cuddle clone and I love it. Nice matériel and the pics of my beloved Cat are so beautiful thank you
Reply from Cuddle ClonesJan 5, 2023
Hi Guylaine! Thank you so much for this paw-some feedback! <3 We're glad to hear that you loved your Pajamas! Your furry cat looked super adorable in that photo you submitted! <3 Your trust and confidence in our products mean a lot to us! Best regards, Cuddle Clones Team
