Great
Based on 1,486 reviews
Cuddle Clones4.2Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We love animals.At Cuddle Clones, we recognize the unbreakable bond pet moms and dads have with their fur-children. But oftentimes that bond is disrupted due to travel, going away to college, military deployment or sadly the loss of a dear pet.We capture that connection with 100% handmade plush replicas of YOUR PET!That's right! We capture all of the physical details and personality traits of your pet in an adorable stuffed animal form. Do you know what we call these adorable creations?! You guessed it, Cuddle Clones!Pet lovers can also surround themselves with their furry friends with a 100% Custom Plush Golf Club Headcover of their pet or by having their pet’s images artistically designed and printed onto socks, pajamas, blankets, mugs and more!But Wait! That's not all!EVERY purchase provides AT LEAST 3 meals to a shelter pet! Each month Cuddle Clones donates cash to 10 shelters/animal wellness organizations. You can feel the inner warmth of a thousand puppy breath kisses knowing that a portion of your purchase has been directly attributed to improving the lives of actual animals.
Cuddle Clones (cuddleclones.com) has 1,486 customer reviews on Folks Told, with an average rating of 4.2 out of 5.
1,486 approved reviews, newest moderated first
Martina F.
Amazing and quick customer service. Offered to take my clone back and make it right which was not needed. THANK YOU.
Reply from Cuddle ClonesSep 18, 2024
Hi Martina! We appreciate your amazing feedback, so happy to learn we were able to provide you with great customer service.
Carolyn D.
When my daughter opened her gift, robe and shorts pajama set, she immediately began crying. The photos are so realistic and captured her little fur baby's character and charm right on the nose! These pajamas and robe really are a heart-felt way to honor your fur baby. Considering you are receiving custom made items, the length of time it took to receive them was appropriate and totally worth the wait!!
Reply from Cuddle ClonesSep 17, 2024
Thank you so much for your kind words! I'm thrilled to hear that the pajamas and robe were so well received and that the photos captured your daughter's fur baby perfectly. It means a lot to know that the custom items were worth the wait and truly meaningful to her. If you need anything else or have more special requests in the future, don't hesitate to reach out. Thanks again for your support!
Shayna’s M.
Imagine even in grief of losing your fur baby you can smile and find comfort in receiving an amazing lifelike Cuddle Clone. This wonderful company has captured all things lovable about my little girl, her sweetness, spirit and beauty. My family and friends are in awe of this forever fur baby. Two friends thought I got a new puppy after sending photos. I easily bonded with my new companion and know this is the greatest gift I have given myself!
Reply from Cuddle ClonesSep 17, 2024
Thank you so much for sharing your heartfelt experience! I'm deeply touched to hear that the Cuddle Clone has brought you comfort and joy during such a difficult time. It’s wonderful to know that it captured your little girl’s sweetness, spirit, and beauty so perfectly. The fact that your family and friends were even convinced you got a new puppy is such a lovely compliment to the craftsmanship! I’m so glad you’ve bonded with your new companion and found it to be a meaningful gift to yourself. If you ever need anything else or have any special requests in the future, please feel free to reach out. Thank you again for your kind words and support!
Rick M.
Originally made purchase but was unaware of long lead time. Customer support was great in offering expedited service at no additional cost but would still not meet deadling. Offered refund with no issue. Great customer service.
Reply from Cuddle ClonesSep 16, 2024
Thank you for your feedback! We’re glad to hear that you had a positive experience with our customer support team. We strive to offer the best service possible, and it's great to know that our team was able to assist you, even if we couldn't meet your deadline this time. If you have any other questions or need further assistance in the future, please don’t hesitate to reach out. Thank you for your understanding and patience!
Chris S.
Reputable company..good customer service but products too expensive in my opinion
Reply from Cuddle ClonesSep 16, 2024
Hi Chris, We appreciate your feedback! Thank you for taking the time to share this with us.
Danielle B.
I had some questions and preferences regarding how my kitty was staged and how his tail would look. I sent my questions using the link at the bottom of my order confirmation email. I got a response in a timely manner- it was a little bit longer than the 24-48 hours, but they apologized for the delay. For reference, I purchased my CC animal during a sale and did not expedite my order. Anyways, I received a response in which I was able to add another picture or two to clarify how I want my kitty staged. I received a confirmation that my preferences and notes were added to the production notes. I'm confident the end product will capture my sweet boy very well.
Reply from Cuddle ClonesSep 16, 2024
Hi Danielle, Thank you for your feedback! We’re glad to hear that our team was able to address your questions and preferences, even though it took a bit longer than usual. It’s great to know that you were able to provide additional pictures and that your preferences have been noted for production. We’re confident that the end result will capture your kitty beautifully. If you have any more questions or need further assistance, please feel free to reach out. Thank you for your support!
Marc
Unfortunately due to the extortionate shipping costs and charges to the UK, I am unable to make a purchase from Cuddle Clones. I really wanted to buy but I won't pay the inflated prices by the couriers.
Reply from Cuddle ClonesSep 16, 2024
Hi Marc, We appreciate your honest feedback. I'm so sorry to learn that you are unable to order. On our social media we have giveaways from time to time and we are always having sales on our website.
Tiffany
The entire process was so easy and the communication back and forth was quick and helpful! I bought Ava as a gift for my cousins Family, primarily her son, who had to recently say goodbye to their dog, Ava and they miss her very much.
Reply from Cuddle ClonesSep 16, 2024
Thank you for sharing your experience! We're delighted to hear that the process was smooth and that our communication was both quick and helpful. It’s heartwarming to know that Ava’s gift will bring comfort to your cousin’s family during this difficult time. We hope it brings them some solace and helps them cherish the memories of their beloved dog. If you need any further assistance or have more feedback, we’re here to help. Thank you for choosing us for such a meaningful gift!
