Excellent
Based on 344 reviews
Desert Financial Credit Union4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
For over 85 years, Desert Financial has been Arizona’s most trusted local credit union with over $9 billion in assets, 500,000+ members and over 50 branches. Membership eligibility is open across Arizona with contactless solutions making it easy to click, call or come in. As a not-for-profit cooperative, Desert Financial takes pride in sharing success. In 2025, members received $16 million in dividends via the Member Giveback Bonus. Desert Financial is the official retail banking partner of Arizona State University® and the official banking partner of the Arizona Cardinals, NAU Athletics and the NAU Alumni Association. Federally insured by NCUA. Learn more at desertfinancial.com.
Desert Financial Credit Union (desertfinancial.com) has 344 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
344 approved reviews, newest moderated first
Geoffrey
Good communication through the setup process.
Reply from Desert Financial Credit UnionApr 30, 2025
Thank you for the 5-star review, Geoffrey! We appreciate you taking the time to leave a positive review.
Arthur
Customer service given at Apache Jujnction locatiinon.
Reply from Desert Financial Credit UnionApr 30, 2025
We appreciate you taking the time to share your experience. If there is anything we can do to improve, please let us know! You can also give us a call at (602) 433-7000.
Teresa
Cameron, because he made opening a new account seamless!
Reply from Desert Financial Credit UnionApr 30, 2025
We're thrilled to hear you had a positive experience opening your new account and appreciate your kind words about Cameron and his exceptional service. Welcome to Desert Financial!
Liuber
Muy contento con la atención que me brindaron Grasias
Reply from Desert Financial Credit UnionApr 30, 2025
¡Gracias por compartir tu opinión! Te lo agradecemos.
Dennis
The associates were very nice and we had no problems.
Reply from Desert Financial Credit UnionApr 30, 2025
Thanks, Dennis! We appreciate your kind words and are glad to hear you had a positive experience.
Audria
Hunter was very helpful. I appreciate his fastness’s and efficiency
Reply from Desert Financial Credit UnionApr 30, 2025
We're so glad to hear that you had a positive experience with Hunter. Thank you for the 5-star review!
David
On line banking was not easy to setup
Reply from Desert Financial Credit UnionApr 30, 2025
We're sorry to hear that you found Online Banking set-up to be more difficult than expected. We strive to make our services user-friendly and will take your feedback into consideration as we continue to improve our services.
Denise
Great experience
Reply from Desert Financial Credit UnionApr 30, 2025
Glad to hear it, Denise! Thanks for sharing.
