DCar
Excellent costumer service.
Angela was very helpful.

Excellent
Based on 225 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Take advantage of a great selection of ocean and river cruises from the world’s most trusted cruise lines with Dreamlines. Our experienced cruise specialists will provide you with personalized advice, creating a tailored cruise vacation to suit your needs and budget. In addition, our website provides detailed, up-to-date information about all major cruise lines and their ships, extensive destinations overviews, pictures, itineraries and more. Dreamlines offers great service all at competitive prices!
Dreamlines (dreamlines.com) has 225 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
225 approved reviews, newest moderated first
DCar
Angela was very helpful.
Nancy F.
The trip was made very enjoyable, by all the staff. We really enjoyed our time with Gate1. Visiting places we would never have gone too. Would use them again.
Reply from DreamlinesDec 22, 2018
Dear Ms. Frackiewicz, It appears that you reviewed Gate1 and we are Dreamlines. Hope you will take another look and update your review. At Dreamlines we always strive to provide 5-Star service and gain the top rated reviews. Please let us know if there is anything we can do for you and look forward to serving you with our legendary service in planning your cruise vacation. Warm regards, The Dreamlines Team
Crystal W.
There are no words to explain how simple you make it for us to book our trip thank you ever so much
Dilshad A.
Sunny was great a very helpful!!
Eugene P.
Carlos was excellent. Difficult time of the year to find a cruise over New Years. He spent a lot of time looking and found one that was available and fit our criteria. Great follow up.
Tina
I was unable to book my cruise reservations on my own. Therefore, I called the toll free number. The representative was able to tell me why the online registration was not working. She assisted with booking the reservation for my family.
Reply from DreamlinesDec 6, 2018
Dear Tina, Appreciate you taking the time to provide us with your feedback. We are constantly working to improve our services both online and offline. We are happy to have been able to personally serve you and thank you for entrusting us with your vacation plans. Wishing you a wonderful cruise, The Dreamlines Team
Juliet
I waited on hold for 15-20 min n another travel agency called me so I went w them..ty
Reply from DreamlinesDec 6, 2018
Juliet, Thank you for taking the time to provide us with valuable feedback. We are saddened that we were unable to serve you in a timely manner and know that waiting on hold was frustrating. We pride ourselves in providing excellent service and in this case we failed you. On behalf of the Dreamlines Management Team, we are sorry to have lost your cruise booking. Your concerns have been addressed with management and we recently added additional cruise experts to the team to ensure that hold times are kept to a minimum and that we serve each and every customer in a timely fashion and with 5-star service. We hope to gain your future trust and to serve you in the future. Happy holidays, The Dreamlines Team
Franziskus H.
Service was friendly and competent, easy accessibility, fast processing