Excellent
Based on 225 reviews
Dreamlines4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Take advantage of a great selection of ocean and river cruises from the world’s most trusted cruise lines with Dreamlines. Our experienced cruise specialists will provide you with personalized advice, creating a tailored cruise vacation to suit your needs and budget. In addition, our website provides detailed, up-to-date information about all major cruise lines and their ships, extensive destinations overviews, pictures, itineraries and more. Dreamlines offers great service all at competitive prices!
Dreamlines (dreamlines.com) has 225 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
225 approved reviews, newest moderated first
Falisha W.
I have been looking for a trip for a minute at last minute....Thanks Silvia for all your help...When I called and left messages, you called back within reason....Thanks.
Reply from DreamlinesJan 15, 2019
Dear Ms. Williams, Thank you for you kind comments as we strive to serve important travelers like you in a fast and efficient manner. Wishing you a wonderful cruise vacation. Warm regards, The Dreamlines Team
Karen R.
Michelle made this process effortless for me!
Marilyn H.
She got us a good room and told me she would call me on the following Monday. It’s been a week from that and still nothing!!!!! My friend who cruises frequently told me she should have helped me get my luggage tags and all that. Now I’m in a panic. We leave out of town tomorrow. Now I’ll have to drive 30 miles in to town to get all this done unless the help line helps me. Funny how when you call to book they pick right up. When you call to resolve something you are on hold forever, which gives me plenty of time to write this.
Reply from DreamlinesJan 5, 2019
Dear Ms. Hancock, Thank you for advising us of your concerns. A member of the management team did reach out to you as well as your cruise consultant and we understand that all of your concerns were addressed and your were provided with everything you needed for your cruise. You are VERY important to us and part of the Dreamlines VIP family!!! We strive to provide 5-Star service each and every day as we are open 7 days a week with the exception of a limited number of major holidays. When you called on December 24th, our offices were closed (at 3pm ET) due to the holiday. We hope you had an incredible cruise vacation and look forward to serving you again with our Dreamlines 5-Star service, expert advise, and exceptional value, making cruise booking experiences smooth, fun and easy! Happy New Year, The Dreamlines Team
Rochelle S.
Sunny have been very helpful and has met every request needed while providing good customer service!
Reply from DreamlinesDec 22, 2018
Ms. Syndor, Thank you for taking the time to rate the service received from your Dreamlines cruise consultant. We always strive to provide 5-Star service and it appears we came up just a little bit short. If there is anything we can do to improve, please do not hesitate to contact a member of our management team. Warm regards, The Dreamlines Team
Joseph C.
easy to plan trip, with no complications
Mauricio R.
The attention is awesome. Darlene gave me the best attention that I have on my life. Tks
Reply from DreamlinesJan 15, 2019
So happy to hear that you received great attention. We pride ourselves in providing great service and always treat each important customer with the attention they deserve. Thank you, The Dreamlines Team
Caleb and Kristi A.
We couldn’t have asked for a better or easier booking experience!
Reply from DreamlinesJan 5, 2019
Calab and Kristi, We really appreciate your kind comments and we strive to make booking cruises easy, fun and always offer an exceptional value. Look forward to serving you again and know that we are here to serve you long into the future for all of your cruise travel needs. Warm regards, The Dreamlines Team
Evelyn Davis F.
Sylvia was very patient with me,that made it easier to finish the process!!!
