Pra C.
Exquisite products, exquisite service
We took a leap of faith on Elemento. We live in California and had never seen their products live before. When I reached out to them, I was connected to a dedicated concierge team who has been with me throughout our entire master bathroom remodel. We purchased a custom vanity, a tub, and several pieces of hardware. Safe to say, we entrusted Elemento with the most significant showpieces in our bathroom. To say they delivered would be an understatement. Everyone involved with the project and everyone who has seen the bathroom since its completion has been blown away by the pieces we bought from Elemento. The vanity is nothing short of stunning. The tub is similarly gorgeous. And through it all, Andreina at Elemento has been responsive, incredibly helpful, and genuinely enthusiastic about our project. Remodels are stressful. Reading the other reviews here, I suspect the negativity is the byproduct of that stress. But I can report that even when there were delays or changes, the team at Elemento was supportive, responsive, and transparent. And what's most important is that now, we have an incredible new bathroom that is, in all seriousness, a sanctuary beyond our wildest hopes. Elemento was a central part of the transformation of our master bathroom from a space we tolerated to one we cherish. I cannot recommend them highly enough.


