Eyemart ExpressReviews of eyemartexpress.com

Frame selections and prices. Also, your customer service via email was very fast and appreciated.

This review is for David at the Traverse City MI store!! David went above and beyond to assist my children in getting new glasses. He talked me through which was the best option to go with; back to school special vs using our vision insurance! David was extremely knowledgeable when I had questions about the amount of screen time my daughter will have once she enters middle school, he guided me to the perfect lense for her! Thank you David!

This pair there is still some double vision, but not as bad as the first pair. For the first pair, I used your online tool to determine the pupil distance at 6.15. The guy at LensCrafters said the first pair of glasses had a 6.3 pupil distance. He also said my pupil distance is actually 6.0, which I entered for the second pair. I plan on taking the second pair back to have him check again, and suspect they are a little off to account for the still some double vision. The right lens is fairly flat and the left lens is curved, so he tells me getting the right pupil distance is important. I likely won't be able to get them to him until this weekend, so I likely won't be able to get back until then. I could have missed the online tool to get my pupil distance, so that's on me. If you got them too wide after I told you he said it was 6.0, then that's on you.

Ordered and not even sure I even ordered the glasses all I have is the receipt for payment,,did heat from a tori but you can tell by the speech it was aAi, Not even after 4 00 $ if have. scammed !!!!! ????

Instant friendly greeting as soon as I walked in. Savannah, with the beautiful red hair, came immediately to assist me. She was knowledgeable and skillful. I had purchased 2 pairs of glasses years ago and one of the lenses fell out this morning. She repaired them with ease. Savannah was efficient, kind, and caring. She was delightful!! You leave the store feeling wonderful. I look forward to working with her when I need new glasses. She is definitely an asset to Eyemart Express.

We (Gary & Deloris) recently visited Eyemart Express on August 5, 2036, to purchase new prescription glasses, and we had the pleasure of being assisted by Daisy. From the moment we walked in, Daisy made us feel genuinely welcome. She was not only professional and knowledgeable, but also warm and attentive throughout the entire process. Daisy took the time to listen to what each of us was looking for and went above and beyond in recommending frame styles that truly matched our individual tastes. She had an incredible eye for what would suit our faces, and we both left feeling more confident and excited about our new glasses than we ever expected. It's rare to encounter customer service at this level, and we wanted to thank Daisy for making our experience so easy and enjoyable. We highly recommend asking for Daisy if you want someone who cares about getting it right and making sure you leave truly satisfied.

I accidentally made and error in my order. I called customer service. Someone picked up immediately. She cancelled my order so that I could redo it correctly. The entire encounter took less than three minutes. Top notch!

Everything is perfect