Great
Based on 1,430 reviews
Eyemart Express4.1Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Doctor founded. People focused.We were founded by a doctor who had a simple goal in mind: "Be kind and take care of people like family." And for over 34 years, our team of Doctors and Eyewear Experts has grown alongside you and your families in your local communities, going above and beyond to provide the styles you want, at the speed you need, at a price accessible to all.Glasses in a blink.It starts at our local labs with skilled Lab Specialists working to fill prescriptions in as little as 30 minutes. Then we combine it with same-day pickup in-store and free shipping the next day for online orders to deliver your glasses in a blink. It’s how we make sure our customers never miss a moment.Care that’s clear to see.Our team of Eyewear Experts love helping kids see clearly for the first time, or making sure you leave our store feeling confident and ready to go see. It’s their care and commitment to our customers that have earned us a Google rating of 4.8 out of 5 stars.
Eyemart Express (eyemartexpress.com) has 1,430 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
1,430 approved reviews, newest moderated first
Leona S.
It was so fast and easy! My glasses are perfect! I did the virtual Tryon and it all worked out!
Reply from Eyemart ExpressAug 4, 2026
Thanks for the compliments! When you’re happy, we’re happy. If there’s anything else we can do for you, please feel free to reach out!
SALVADOR D.
GREAT SERVICE, GREAT PRICE. THANK YOU.
Reply from Eyemart ExpressAug 3, 2026
Thanks! We try 😄
Deb S.
I always have an excellent experience with this company whether I’m using the online site or on person at the store. I’ve been purchasing my eyeglasses at Eyemart Express since 2016.
Reply from Eyemart ExpressAug 3, 2026
Thanks for the compliments! When you’re happy, we’re happy. If there’s anything else we can do for you, please feel free to reach out!
Not H.
If I could do 0 stars I would. I made an appointment over a month ago. The week of the appointment they sent me a confirmation for Aug 1 at 9am i confirmed. When I showed up for my appointment they said my appointment was for Aug 8th at 9:30am i explain no and showed the person the text of my confirmation. Then they made a poor excuse was the weather screwed up their system. My time is valuable just like theirs and to waste my time because I made sure to be there. Now I have to find another place because they lied and misinformed me which wasted my time.
Reply from Eyemart ExpressAug 3, 2026
We’re sad to hear you had a less-than-great experience. Please reach out to our customer care line at 1-888-372-2763. Make sure you have the location you visited, your contact info and the name on your account to expedite the process. We promise to resolve this issue as quickly and effectively as possible!
Heidle S.
Very easy to place order online. No hassles. Largebselection of frames
Reply from Eyemart ExpressJul 30, 2026
Thanks for the compliments! When you’re happy, we’re happy. If there’s anything else we can do for you, please feel free to reach out!
Bryan P.
Easy to order. Price is great. Lower than previous purchases from other providers. Deliver super fast. Great fit and love the style and lenses are perfect.
Reply from Eyemart ExpressJul 29, 2026
You made our day! We really appreciate you sharing your thoughts, and we hope to see you again soon.
Coleman
The attendant was very unprofessional and laughed at me on the phone. This facility doesn’t provide wide frames for its population on Medicaid, neither do other stores but doesn’t need to be rude to us especially if we’re going to have to pay out of pocket.
Reply from Eyemart ExpressJul 29, 2026
Thank you for your comments. We’re always working to improve our store experience, and we appreciate all feedback given. If there is anything else that we can do for you, please feel free to reach out to [email protected].
Yvette
I was very disappointed with the service. It took over an hour just to pick up my glasses. There must have been about 8-10 customers and four employees. In the middle of all the chaos, two employees get up and walk out for a break or lunch leaving only TWO people to take care of customers. One of the employees was suppose to be helping a customer but instead was just talking about personal things and spent over 45 minutes with this one customer. I will never again use eyemart or recommend them. I was very disappointed to say the least.
Reply from Eyemart ExpressJul 29, 2026
We want every customer to have a great experience in our store. Thank you for letting us know we’ve still got work to do! Please reach out to our customer care line at 1-888-372-2763 so that we can make this right.
