Excellent
Based on 418 reviews
Franklin Machine Products4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Franklin Machine Products' (FMP) family of brands grows! Effective January 1, 2019, Restaurant Parts & More, DSI Parts, and Mill Hardware have taken the FMP name. The decision to unify under the leadership of the FMP brand allows us to expand and align our resources to continue to provide access to:- More parts and products from an extensive inventory of over 25,000 items- Larger sales and customer service teams to provide dedicated support- National distribution centers located in Ohio, New Jersey, Texas, and Nevada- Greater brand purchasing powerFMP is proud to serve you and your team. Please contact your dedicated team or our award-winning customer service at 800-257-7737 if you have any questions or need additional information.
Franklin Machine Products (fmponline.com) has 418 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
418 approved reviews, newest moderated first
customer
Great online experience. Haven't heard back from anyone regarding the credit app I emailed though.
Reply from Franklin Machine ProductsNov 2, 2020
Thank you for the shout out Emily! I have also forwarded your remarks to our accounting department regarding your credit application. Stay well!
customer
Easy to use website
Reply from Franklin Machine ProductsNov 2, 2020
Thank you for the positive comments. Feel free to share any new features you would like to see. Stay well!
customer
Always great service!
customer
Super easy to use website never had any issues.
Reply from Franklin Machine ProductsNov 2, 2020
Thank you for the positive comments Ian! Stay well!
customer
Shipping structure is ridiculous. $15.99 shipping for motor brushes that fit in a Manila envelope. And charge per item. I will be using another service in the future because of this.
customer
Everyone I have dealt with has been amazing. Darlene online today (bot)??? I don't but she was super helpful. Thanks FMP!!!
Reply from Franklin Machine ProductsNov 2, 2020
Thank you so much for the feedback! Darlene is a real human here! She is one of the outstanding team members here to help our customers! Come back again soon! Stay well!
customer
Excellent fastest service
customer
Always expedites orders
Reply from Franklin Machine ProductsNov 2, 2020
Our customers are relying on us so if you need something expedited, we are here to help! Stay well!
