Excellent
Based on 418 reviews
Franklin Machine Products4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Franklin Machine Products' (FMP) family of brands grows! Effective January 1, 2019, Restaurant Parts & More, DSI Parts, and Mill Hardware have taken the FMP name. The decision to unify under the leadership of the FMP brand allows us to expand and align our resources to continue to provide access to:- More parts and products from an extensive inventory of over 25,000 items- Larger sales and customer service teams to provide dedicated support- National distribution centers located in Ohio, New Jersey, Texas, and Nevada- Greater brand purchasing powerFMP is proud to serve you and your team. Please contact your dedicated team or our award-winning customer service at 800-257-7737 if you have any questions or need additional information.
Franklin Machine Products (fmponline.com) has 418 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
418 approved reviews, newest moderated first
JOHN G.
Parts were there on time!!
Reply from Franklin Machine ProductsNov 21, 2019
Hi John, thank you for the positive feedback. With over 25,000 parts and accessories in stock, we strive to always have what our customers need. Thank you for choosing FMP!
WENDYS HAMBURGERS #.
When the men take orders they really need to put on a sexy your voice to make me feel more comfortable. I would probably stay on the phone longer in order more items.
Reply from Franklin Machine ProductsDec 9, 2019
Thanks for your feedback. ;)
WENDYS HAMBURGERS #.
Always great service
Reply from Franklin Machine ProductsNov 21, 2019
Our goal is help keep your kitchen up and running. Thank you for choosing FMP and for your feedback!
Linnie with Wendy’s and Alliance M.
Doug Johnson is always awesome!! I’ve been working with Doug for 24 years when at DSI. Knows his business!
Reply from Franklin Machine ProductsNov 21, 2019
Hi Linnie, thank you for the positive feedback. Doug and the whole team at FMP appreciate your business.
QUICK SERVICE FOODS I.
Awesome and quick service from Todd Dixon.
Reply from Franklin Machine ProductsNov 21, 2019
Thank you for the positive feedback and for choosing FMP! Todd will appreciate the compliment.
HOLIDAY RETIREMENT ANDOVER P.
Extremely pleasant to work with but a little slow on returning quotes. Understood as we have all been a lot busier lately.
Reply from Franklin Machine ProductsNov 21, 2019
Thank you for the feedback. Our goal is take parts – and accessories – off your plate. Feel free to reach out to our team any time; we’re always happy to help.
K McDaniel Anchor Restaurant S.
Excellent customer service
Reply from Franklin Machine ProductsNov 21, 2019
Thank you for the positive feedback. Our goal is take parts – and accessories – off your plate. Feel free to reach out to our team any time; we’re always happy to help.
Jv
Great in customer service and parts order. A thanks to Mr. Doug he is always going above expecation to help us with parts and issues.
Reply from Franklin Machine ProductsNov 21, 2019
Thank you for the positive feedback. Our goal is take parts – and accessories – off your plate. Feel free to reach out to our team any time; we’re always happy to help.
