Great
Based on 466 reviews
Dimension Waste Management4.2Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Dimension brings the waste management industry into the modern world. Contemporary customers expect reliability, convenience and a frictionless experience. We rise to meet their needs by combining the flexibility and customization of our independent contractors with the accountability, scalablity, and unmatched waste diversion data of a tech-enabled disruptor.
Dimension Waste Management (getdimension.com) has 466 customer reviews on Folks Told, with an average rating of 4.2 out of 5.
466 approved reviews, newest moderated first
Cynthia
Great communication & overall excellent experience!
Reply from Dimension Waste ManagementMay 19, 2022
Hi Cynthia! We are glad that you are pleased with the service provided. We are looking forward to servicing you again. Thank you and stay safe always. - Trash Warrior
Steph C.
Our first driver didn’t show up, but after communicating the issue with the customer service agents via chat and text the issue was quickly resolved and another driver was located quickly and arrangements were made for my junk removal. The driver that arrived was friendly, quick and efficient. The process to schedule was quick and easy and I love that the pricing is up front, before you schedule. Pricing is fair based on comparison shopping. Overall a good experience, despite an early schedule mishap. Would definitely use this service again.
Reply from Dimension Waste ManagementMay 8, 2022
Hi Steph! We are glad that you are pleased with the service provided. We are looking forward to servicing you again. Kindly check your email, we have sent you something as a token of appreciation. Thank you and stay safe always. - Trash Warrior
Missy M.
I was excited to see such a great price. I booked and scheduled for 3pm and received a confirmation. I took all my junk (couch chair beds etc..not easy stuff!) Outside. They never showed. Spoke to customer service 4 times on phone and once on chat...(was hard to get ahold of may i add) apparently they couldnt find my warrior. After 2 hrs i finally said cancell. They offered a refund and quoted it would be in my account within 1 day. Took forever to get a confirmation of the cancel. And its going on 2days.. I still havent received it. Single mom and need that money!
Reply from Dimension Waste ManagementMay 6, 2022
Hello Missy. We sincerely apologize for this and definitely this is not the experience that we wanted you to have. We have tried reaching out to the warrior assigned to your job on that day however, we were unsuccessful to get a hold of him. I personally processed your refund on May 4th and please do understand that on our end we can process it in just a couple of minutes however, it may take few business days to be reflecting in your account, you can always check it with your bank. I will be sending you an email for the reference number of the refund made so you can check it with your. We would like to make it up with so if you will give us another chance, we can book the appointment again for a discounted price. Again, we sincerely apologize for the experience. Your response will be greatly appreciated. Thank you. - Trash Warrior
Nikki
I needed an efficient and timely way to dispose of a Queen Sized bed box spring, and I was very happy to have learned about Trash Warrior. Very clear pricing and online experience, and my Warrior showed up right within the time-frame promised. Overall, a pretty seamless experience and I would recommend!
Reply from Dimension Waste ManagementMay 1, 2022
Hi Nikki! We are glad that you are pleased with the service provided. We are looking forward to servicing you again. Kindly check your email, we have sent you something as a token of appreciation. Thank you and stay safe always. - Trash Warrior
Melissa B.
We have used these guys a few times this weekend and they have been a lifesaver. Courteous, on time, and friendly.
Reply from Dimension Waste ManagementMay 1, 2022
Hi Melissa! We are glad that you are pleased with the service provided. We are looking forward to servicing you again. Kindly check your email, we have sent you something as a token of appreciation. Thank you and stay safe always. - Trash Warrior
Natalia W.
Trash warrior was a great experience . They came same day . The communication was great through the whole process and Kendrick was very professional and friendly . It was fairly priced . I highly recommend Trash Warrior .
Reply from Dimension Waste ManagementMay 1, 2022
Hi Natalia! We are glad that you are pleased with the service provided. We are looking forward to servicing you again. Kindly check your email, we have sent you something as a token of appreciation. Thank you and stay safe always. - Trash Warrior
Jennifer R.
Using trash warrior was quick and easy. I set up an appointment, they came by on time and the items I needed gone were removed just as fast. Will use this service again! 10/10 highly recommend!
Reply from Dimension Waste ManagementMay 1, 2022
Hi Jennifer! We are glad that you are pleased with the service provided. We are looking forward to servicing you again. Kindly check your email, we have sent you something as a token of appreciation. Thank you and stay safe always. - Trash Warrior
Marci
The service was easy to schedule and our provider was very kind and efficient!
Reply from Dimension Waste ManagementMay 1, 2022
Hi! We are glad that you are pleased with the service provided. We are looking forward to servicing you again. Thank you and stay safe always. - Trash Warrior
