G-PReviews of globalization-partners.com

Our representative Isabel is knowledgeable and provides excellent customer service. She has been exceptional.

I’ve used and managed three different EOR service providers, and GP is by far the worst. They don’t respond, and when they do, the responses are unclear and have also been incorrect and inconsistent, even on the same topic from different customer service agents. It's always a new agent, so you always need to explain everything from the beginning, in different email threads. The designated CSM for us was clearly overworked. They do seem like a nice person, but are difficult to reach. There was several incorrect invoices, which were only corrected after time-consuming investigations. We ended up changing EOR provider after using GP for less than a year due to the constant challenges.

I started working with G-P because I needed to hire technical people in Sweden while running my company in Denmark. I found them online and appreciated their fast response and helpful explanations about starting up, costs, and more. Their portal was very user-friendly and easy to work with. A consultant helped me assess my needs and tailor the solution, allowing me to hire the first employee and then the second one a few months later. G-P was instrumental in helping me get the company operational in Sweden. They've been really valuable to my business. I like the very friendly, kind staff who are good at helping and provide very fast support. They were great at explaining the complexities of hiring people in Sweden, which gave me a good experience.

Primarily the contact with your Strategic Customer Success Manager Belkis Ventura. She's professional and warm, good with updates and doesn't oversell or make promises she can't keep. A lot of companies overpromise and underdeliver Belkis Ventura is the opposite and that makes her both trust wordy and a joy to collaborate with. She stays on top of the communication with the HR-specialists and how the progress is going, checking in and making sure that we don't have any questions lingering. I also want to thank the HR-specialists who took really good care of us during the onboarding. I think I remember them all but if someone is missing it's not because they did a bad job. Every single one was knowledgeable, professional, kind and supportive. Somiya Kaushal Ashiya Imam Natalia Tomaszkow Rajae Lahssioui Lucinda Loura-Pszczółka Magda Herjan Brittany Alexander

G-P has been a great partner for us to work with. They're very responsive as questions arise, and work to ensure that it's a smooth experience from an admin side and from the employee side as well.

Best part of the experience was getting laid off, when I started, they fumbled the requirements for the work permit, specifically, they contracted to another company for private pension that agreed I would pay a portion of the pension contribution to them, none of this was in the contract, but they had a generic clause that they could modify benefits, so they tried to use that after threatening that I would be deported for not agreeing to their new contract addendum. This was after a long argument with them about if they even needed to pay me pension, which they were so incompetent, it took them months to realize they did and had failed from the start (not to mention entering their own contract in clear bad faith, hence the attempts to push me to submit to the addendum under threat if deportation). Also had some major issues with reimbursements, because again, they were completely incompetent and purported to understand tax law better than me.. I even submitted the query to the tax authority, who agreed it was reimbursable, so long as it could clearly be associated with work. Getting laid offby them, I finally got to work with a humble, helpful person, instead of the incompetent overconfident jerks I had to deal with up to that point

We have been using G-P for over a year. Here are the advantages that I see. - Easy to use - Seamless onboarding and support team - Support after onboarding - Happy with the cost/benefit ratio

I want to extend my biggest gratitude to our CSM Rahma Ben Hamida. She is amazing, fast to respond, solutions oriented, always kind and solves every issue we may face. She offers to jump in calls with short notice, even if only to translate English to French to our employees. She is everything you could wish for in a CSM. As for the onboarding leads, they are always attentive, solutions oriented and helpful. They adjust to our specific needs, and also assist the new hire sufficiently. The platform is easy to use, and compared to previous EOR vendors we've used, payroll and invoicing has never been wrong. Great benefit packages offered for each country, and simple to find information on them. If anything could be improved, there are two things: 1. Some everyday support staff may not always understand what we are looking for and it takes some time with back and forth to understand what we need help with. However, this can be easily resolved with a quick call. 2. Detailed invoices cannot be anonymized with only an EID. This would be preferred for bookkeeping while protecting data internally. In the big picture though, amazing collaboration!