Stacy M.
Great customer service.
Excellent customer service, fast response time.

Excellent
Based on 708 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Gratsi is a Mediterranean-inspired wine and lifestyle brand built around simplicity, quality, and the joy of slowing down.We produce premium wines crafted in France and Italy, designed for modern living without compromising on taste. Each 3L box equals four bottles and stays fresh for up to 30 days after opening, making it ideal for everyday dinners, small gatherings, and spontaneous moments.But Gratsi is more than wine. It’s a philosophy rooted in the Mediterranean way of life, where meals are unhurried, ingredients are simple, and connection matters more than perfection. Through our content platform featuring recipes, travel stories, culture, and our Nonna Wisdom series, we celebrate the rituals that turn ordinary days into meaningful ones.We are available both online and in over 1,800 retail locations across the United States. Our model blends direct-to-consumer innovation with strong retail partnerships, supported by digital-first marketing, community engagement, and a rewards-driven retail program.Gratsi exists for people who believe good wine doesn’t need to be complicated, it just needs to be shared.
Gratsi Wine (gratsi.com) has 708 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
708 approved reviews, newest moderated first
Stacy M.
Excellent customer service, fast response time.
Celeste
Very quick prompt to the point answers to any questions and concerns. Wine is a great selection for those who are trying to fulfill the likes and preferences of several guests. This wine and company should definitely be given a try!
Krista E.
Love Gratsi wine. I tried essentially all the wine varieties that they sell, and they're really good basic house/everyday wines. I also tried the sparkling, and I like those too, not sweet and not too dry. Their customer service is wonderful, they've been really helpful and always resolved every concern of mine. If you're thinking about trying it, just do it!
connie G.
I love this wine!! Never gives me heartburn and tastes delicious. I am very impressed with the company and their customer service!! I will always give them the best rate and will always be a loyal customer from now on into the future!! So glad I decided to try them back when I did. I travel with this wine!! They are simply the best!!❣️
Mary
The customer service was quick and exactly what I needed. They were courteous, explained what happened, and rectified the problem. The wine is delicious and much appreciated. It usually is delivered timely and is always great! It is now available nearby now, but we find it is great to have a stash at home as well for entertaining, etc. We are very happy with Gratsi, and enjoy the recipes as well! Ciao! John
customer
I recently tried another company but came back to Gratsi 1 wine is superior and 2!the team is so nice and accommodating
Patti P.
I have been buying the SF Rose’ as it’s the only one available in my area. This is the best sugar free wine ive ever tasted, and Ive had many others. My sister-in-law and I indulge daily. We can’t wait for the other wines from this company to come to our town. I recently sent a message to tell them how great their wine is and they actually responded. Great customer service too! What more can two older ladies ask for in a wine company? Thank you and keep the wine coming.
Philip G.
Gratsi wine is fantastic! Delicious wine with no sugar or sulfites!! The customer service has been amazing! They did send me the wrong wine once, but they shipped out the correct wine within an hour of my email, and the let me keep the original wine they sent by mistake! Top notch!!