Gratsi WineReviews of gratsi.com

Though there was a mishap with my order. The Gratsi team, responded promptly and that was greatly appreciated. I look forward to future orders.

For my last 2 orders, it seems it's been a little confusion with UPS. On each occasion, the UPS rep said they did not need to record in the system that I had picked up my order. Then in turn, I have gotten an email from Gratsi about a delay, not knowing that I already got my order. I don't fault Gratsi for this, otherwise my experience and my orders have been great. I LOVE the wine!!!

Wine was very good. Delivery was exceptional. Unfortunately, I can’t afford it. Sorry.

This is a good wine. There's a lot in the box and we'll worth it but to be honest I still feel everything I do with a regular bottle of wine. With this wine your not supose to get the head aches or hang over but it wasnt the case with me. I can only have 2 glasses then I feel very lethargic.

I loved the wine, but it did not show up on time - a month late.

I suffer from chronic migraines and have been noticing an increasing intolerance of wine. I was excited to try Gratsi because of their claims to be “cleaner” and lower in sugar. We’ve tried all 4 varieties and enjoy them all. These are well-balanced and smooth wines. And most importantly, I’m enjoying them headache free! The only negative is the last order took about 5 weeks to receive. When we reached out to customer service regarding the delay, we were told it was due to temporarily running out of stock, combined with weather and US Customs issues. While we understand things happen, we were disappointed that we had to initiate contact with customer service, twice. And while customer service was quick to respond and friendly both times, it would have been nice for Gratsi to proactively let us know about the delay. At least for us, that would go a long way in overall satisfaction with our experience.

I have a subscription to Gratsi Wine and have enjoyed it. Past deliveries were prompt and customer service was excellent, until this month. My credit card payment was processed and charged to me on March 3, 2026. Ten days later and no shipment yet. I have emailed Gratsi multiple times inquiring about delay with NO RESPONSE! I finally heard from Gratsi explaining the delay of my shipment. A problem with their supply chain. Eunice was great and assured me they have taken care of issue and apologized for not communicating in a timely manner. I have a tracking #! 👍🏻

Just by you READING AND REPLYING to my “issues” allows me to leave positive feedback. It’s KNOWING someone is actually PAYING ATTENTION to the consumer that makes a difference. YES—I’ll wait for my order