Hamilton BeachReviews of hamiltonbeach.com

Why does the time display on my new microwave have to look like a semi approaching me with it's bright's on? If you refuse to give me a dimming control, could you AT LEAST pick something less than the flood lights of a major league ball game?

I purchased a Hamilton Beach steam iron that looked and felt very high quality — unfortunately, the steam lever did not work properly from the start. The lever is supposed to adjust from “off” to “little steam” to “full steam,” but mine only went from “off” to “on,” with no variation in between. After using it for about a month, I contacted Hamilton Beach customer service. I was told they would send me a replacement, but that I’d need to pay $14.99 for shipping and handling. When I checked the warranty information that came in the box, I did see that clause — but that detail was not mentioned anywhere when I purchased the iron from Bed Bath & Beyond. So, now I have to pay extra just to receive a properly working iron — something I already paid for in the first place. That doesn’t feel right. Most reputable companies I’ve dealt with provide a prepaid return label and replace defective products at no cost. To make matters worse, I was instructed to cut the cord and discard the iron rather than return it. You’d think Hamilton Beach would want to examine what went wrong, but apparently, they don’t. All in all, this experience shows me that Hamilton Beach does not truly stand behind their products. I won’t be buying from them again.

Yeah, I bought Hamilton beach. Bottle can up under that folds up and you recharge it. But the brief battery is no good and no one to lean to the d*** phone 8 minutes. Then I pushed on 11 and then still, it's the 8 minutes. I don't know what the I don't know how they make game business with their crooked ways. They're crooks.I'd like my can opener but it aint no good when I won't hold a charge piece of junk.I want hamilton beat the contact me

Asked them a trivial question about a toaster, and this is what they replied to me: "Unfortunately, we are unable to provide the requested information as our company regards product design information such as drawings, bill of materials, specifications, test specs, performance specs, specific component/part materials, identification of suppliers/vendors and technical design rationale as being proprietary" Ridiculous!

Bought a Hamilton Beach fridge that died in less than a year. It was still under warranty but they are not available and warn that it will take 20 days to treat a case and that THEY will decide if you are refunded or not. Not to be picky but 20 days without a fridge is kind of difficult. This is extremely disrespectful toward the customer.

Sticker on window of Microwave for lock features would not even peel off and when it did left marks that had to be rubbed (and still not off) with rubbing alcohol. So are are brand new microwave looks nasty if it was not so heavy I would return to Walmart. This is the same that I had before and the enamel inside started peeling off so was afraid to continue use. Last time I buy Hamilton Beach

I ordered one of their blenders through Amazon and right at a year later it completely stopped working. The warranty is supposed to be 3 years for my particular product. I called them about a replacement and they almost denied it because Kylee for North Carolina and her supervisor were not knowledgeable enough about how to make seamoss gel. I had to tell them that it is a daily supplement that I consume, which is categorized as food, for them to agree to grant the sorry warranty. Since the warranty does not cover shipping cost I had to pay practically half of the product cost in shipping fees. Once the replacement tears up, which I give it another year, I will not patronize this brand. The product quality sucks and the customer service is not any better. Shameful!

Less than 1 star if i could, but not an option! I bought a flex brew coffee maker and it began to leak right after purchase....It continuously got worse and because the model and serial number was an older model, Hamilton Beach wouldn't replace the unit, or offered little to no help at all trying to help with replacement parts, such as the coffee pot! Case # 1000583463 NOT RESOLVED AT ALL I would not recommend buying a Hamilton Beach Product at all, and mostly being due to their horrible customer service and their Warranty department not caring about you in the end whatsoever