Hello AlphaReviews of helloalpha.com

Reply from Hello AlphaDec 12, 2022

Hi Heather, Thank you so much for sharing your experience and for your kind words! We appreciate the time you took to leave this review. We also appreciate you letting us know where we can improve our service. We take your feedback seriously and will share it with the team. We’re grateful for patients like you, and look forward to your next visit with us.

Reply from Hello AlphaDec 9, 2022

Hi KL, Thank you so much for sharing your experience and for your kind words! We appreciate the time you took to leave this review. We’re grateful for patients like you, and look forward to your next visit with us.

Reply from Hello AlphaDec 9, 2022

Hi Carla, Thank you for sharing this feedback with us. We appreciate you letting us know where we can improve our service. We take your feedback seriously and will share it with the team.

Reply from Hello AlphaDec 9, 2022

Hi Rachelle, Thank you so much for sharing your experience and for your kind words! We appreciate the time you took to leave this review. We’ll also share this wonderful message with Mackenzie! We’re grateful for patients like you, and look forward to your next visit with us.

Reply from Hello AlphaDec 9, 2022

Hi Jessica, Thank you for bringing this to our attention. If you haven’t already done so, please send a secure message to your support team via our secure platform. This is to respect your privacy and ensure your care is safe and effective. Be sure to choose the corresponding thread for your condition or visit. Although there are longer wait times for responses to messages, we assure you that our team will address your concerns. We appreciate your patience and understanding as we work to resolve delays.

Reply from Hello AlphaDec 8, 2022

Hi J, Thank you for bringing this to our attention. We handle all billing and account management requests through our secure messaging platform. This is to protect your privacy and ensure we have all relevant information and access to your account details. Although there are longer wait times for responses to messages, we assure you that your team will process your request. We appreciate your patience and understanding as we work to resolve delays.

Reply from Hello AlphaDec 8, 2022

Hi Kelsey, Thank you for sharing this feedback with us. We appreciate you letting us know where we can improve our service. We take your feedback seriously and will share it with the team.

Reply from Hello AlphaDec 7, 2022

Hi Suzanne, Thank you for sharing this feedback with us. We appreciate you letting us know where we can improve our service. We take your feedback seriously and will share it with the team.