Average
Based on 625 reviews
heyabby.com3.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Harvest any plant at home with Hey Abby. Through a core team of leading technicians, designers, and marketing experts from all around the world, Hey Abby create the world’s first automated home Grow Box.Hey Abby want home growing to be sustainable and possible for anyone, no matter their experience level. And build a community of growers who support, and learn from one another on their journey.Our vision is to help 50 million people worldwide become home growers, and make the automated Grow Box the new essential home accessory.
heyabby.com (heyabby.com) has 625 customer reviews on Folks Told, with an average rating of 3.9 out of 5.
625 approved reviews, newest moderated first
David F.
Prompt accurate responses to questions asked.
Reply from heyabby.comJul 1, 2024
Thank you for your great feedback! We're here to help with any questions you have. Feel free to reach out anytime. Happy Growing!
Mike S.
It’s all it says it is.
Reply from heyabby.comJul 1, 2024
Thanks for your great review! We're glad to hear you're happy with your purchase. Happy growing!
Fernie R.
Friendly and encouraging on questions never made me feel like It was a hassle to help great customer service
Reply from heyabby.comJul 1, 2024
We appreciate your kind words! We're delighted to hear you had a great experience with our customer service. We're always here to help. Happy growing!
Marc Schlesinger :.
4PX the Carrier says they delivered the Box. Nope. You guys have a great idea but your shipping and stock situation is pure crap. Ridiculous shopping charges and items don't show up.
Reply from heyabby.comJun 27, 2024
Hi Marc, Due to a mechanical failure, UPS has delayed your delivery. The tracking number and updates have been sent to you via email. As a friendly reminder, all grow box shipments are sent by UPS and are insured. When you receive the shipment, please check its condition and keep the original packaging in case a shipping damage claim needs to be filed. We understand your frustration and appreciate your patience. We'd be grateful if you could update your review once you receive your grow box. Thank you for your understanding.
Eli
Black Grow Box! Easy to install and operate. In my experience, it's a trustworthy company with fast support. There was some damage during shipping, but Hey, Abby took care of it. I haven't grown anything yet, but the Black Grow Box looks very promising; thank you, Hey Abby!
Reply from heyabby.comJun 27, 2024
Thank you for your great review! We're glad you found the Black Grow Box easy to install and operate. Apologies for the shipping damage, and we're happy we could resolve it quickly. We're excited for you to start growing and are here to help if you need anything. Thank you for being a proud owner of Hey abby grow box. Happy growing!
Consumer
Fast, easy, shipping! The box was scuffed up and has a hole in it so I’m hoping that the machine itself is not damaged. I have yet to open it but will follow up if it is. I’d submit a picture from my Ring camera if this platform allowed me to.
Reply from heyabby.comJun 27, 2024
Thank you for your feedback! We're glad to hear that the shipping was fast and easy. We understand your concern about the condition of the box and hope the grow box inside is undamaged. Please keep the original packaging in case a shipping damage claim needs to be filed. If you find any issues upon opening it, please reach out to us directly. We're here to assist you and resolve any problems. Thank you for choosing Hey abby! Happy growing!
Josh
Awesome customer service
Reply from heyabby.comJun 27, 2024
Thanks a ton! We're glad you enjoyed our customer service. Thank you for being a proud owner of Hey abby Grow Box. Happy growing!
Kendall E.
Every time I have a question it is answered promptly within hours normally. My experience with the group from Hey Abby has been exceptional. I am even thinking about purchasing another cabinet.
Reply from heyabby.comJun 27, 2024
Thanks for your great feedback! We're thrilled you’ve had an exceptional experience with us. We're always here to help! Thank you for being a proud owner of a Hey abby Grow Box. Happy growing!
