Excellent
Based on 572 reviews
Horizon Trust4.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Horizon Trust Company is a custodian that offers IRA custodial services for clients looking to self direct their Individual Retirement Account (IRA). Horizon Trust provides education on self directing and custodial services to investors interested in diversifying their tax-sheltered portfolios beyond the limited options of publicly-traded investment products.
Horizon Trust (horizontrust.com) has 572 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
572 approved reviews, newest moderated first
Laura T.
I was having issues logging into my account despite an email with instructions. Mira called me during my work hours but I was unable to use my work computer and she offered to call me back after I got home to work on my login problem. She called me back right when she said she would and had me up and running to view my account. Thank you for helping me with what was such an easy fix.
Rusty B.
Highly efficient. Complete knowledge. Wonderful personality of associate.
Nate E.
El demonstrated exceptional hosting capabilities and possessed a substantial knowledge base. She exhibited exemplary customer service skills and effectively guided me through the necessary procedures for the required transactions. Her expertise and willingness to assist were greatly appreciated.
Mike S.
Mira was very patient with me and answered all of my questions thoroughly. She was pleasant to speak with, and very helpful. I would be perfectly happy if she picked up the phone the next time I call in for assistance.
Shobha K.
I called in today for help with my account and Mira helped me out. She was thorough and very helpful. I got satisfactory resolution for my issue.
Chad S.
Mira did a great job answering my questions and helping me through the deposit process with great service.
Richard
The person (I wish I had her name) that helped was very patient and resolved my concerns. I appreciated her willingness to walk me through re-connecting to my account while I was online. She was very helpful.
Mark B.
El was great in helping me with what I needed. HTC has hired the right people to help their clients. Keep it up.
