Hydro FlaskReviews of hydroflask.com

Ordered a personalized 40 oz cup. It finally arrived with the engraving noticeably crooked. Called and requested a refund. Was told to keep the order until a decision was made. In the interim I was asked for pictures, I complied. No communication was forthcoming so I contacted them again. They decided without informing me to send another awful cup and refund only the engraving. I didn't ask for this. I did not want the cup I received nor do I want a replacement. This cup is poorly made, flimsy cheap plastic top and does not remotely compare to the Stanley 40 oz cups I and countless others adore. I ordered this hydro for the color only and its not as pictured. Not at all. Horrific customer service and support, unprofessional and poor products! Do not order as they will not refund you after they acknowledge their mistakes!

Utter rubbish. Bought a food jar to keep soup hot for hours. Didn’t work, just had cold soup.

Best water bottle and also the best best tumbler I have ever found and bought too amazing quality actually keeps things cold and hot for the time it’s advertised very easy to clean and does not mark or dent love all the different types and colours and lids and how easily I can get replacement parts for them both now locally instead of online only which doesn’t work well for me thanks hydro flask

I didn't have a number to call on the website, but just an email. I emailed that my bottle had a skunk, rotten egg smell and they never got back to me. I have purchased several Hydro Flasks in the past and loved them. But, I was really looking on advice on how to fix the problem - I washed with hot water-soap, dishwasher etc. Just horrible customer service.

Hydro flask doing my day so sad, I ordered to my child Isabella 24 oz oat color for next week school, never received, FedEx said label was created but never received item, hydro flask supposed to ship item or at least send to us a message when something is wrong with this order, is sad to see how hydro flask miss and hurt my child feelings.

I ordered a 1 gallon bottle in May. Coming up to July in about a week and still no delivery. Those c🤬nts f🤬ckin scammed me!

I had a hydro flask for years that is all dented and scratched. My daughter purchased a new 40oz hydro flask for me for fathers Day 6-18-23. I was so disappointed with the new Hyrdo flask quality. I filled it with ice at 10am and now its 4pm and I have just water. I have had it in my air-conditioned office. It simply was a waste of money. I tried to leave a review with Hydroflask and there is apparently no mechanism. For quality like this, you can buy them at bargain stores. So do not spend your earn hard money on the new hydro flask it is not worth it.

Customer service is horrifying. Total waste of time. I had a bottle ruin my $2,000 laptop and it has taken 3 months working with their claims team and I still don’t have a replacement bottle. Customer service reps are super rude too. Avoid at all costs.