Great
Based on 463 reviews
IdentityIQ4.1Honesty, pricing, process and quality scores appear once 5 customers have rated them.
IdentityIQ® services offer top-rated identity theft protection and credit monitoring. We have helped protect the credit and identity of more than 3 million members since 2009. Our identity theft protection plans are designed to help consumers and their families find peace of mind in all stages of their financial lives. We are passionate about providing our members with always-on credit monitoring and identity protection.Our features include monthly 3-bureau credit reports and scores, the fastest fraud alerts in the industry, dark web and internet monitoring, $1 million in identity theft insurance underwritten by AIG, VPN and anti-virus protection, and 100% U.S.-based customer support and identity restoration specialists. Our plans also offer on-time utility payment reporting to help improve your credit scores. IdentityIQ offers 4 main plans, which start as low as $6.99 per month. Our 100% U.S.-based Customer Care Centers are located in all three time zones and available to personally assist customers six days a week.IdentityIQ is the flagship brand of IDIQ®, recognized as one of the fastest-growing industry leaders in identity theft protection and credit report monitoring. The company is headquartered in Temecula, CA, where it quickly has become one of the fastest-growing companies in the nation.
IdentityIQ (identityiq.com) has 463 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
463 approved reviews, newest moderated first
Rw J.
Shaunda was great and knowledgeable and help me through the process of getting to my login information.
Reply from IdentityIQOct 2, 2026
Thank you for sharing your experience with our Customer Care Center, Rw! We're so happy to hear that we were able to solve your issue.
Nathan D.
My Rep was very helpful and pleasant during our call it was a pleasure having her assist me today and offering me a upgrade to my plan for extra protection
Reply from IdentityIQOct 2, 2026
Thank you for sharing your experience with our Customer Care Center, Nathan! We're delighted our representative was able to assist you and that the upgrade is providing the extra protection you need. We appreciate your business and look forward to serving you.
Key
Very nice very helpful
Reply from IdentityIQOct 2, 2026
Thank you for sharing your experience with our services, Key! We're always happy to help.
ashley H.
Amazing service! She was kind, helpful, and went out of her way to make sure my issue was fully resolved. There was no pushback, and she handled everything quickly and efficiently. I really appreciated the great experience!
Reply from IdentityIQSep 25, 2026
Ashley, thanks for taking the time to share this. We're glad our team could resolve your issue quickly and with the attentiveness you deserve. We hope you'll keep us in mind if you need anything in the future!
Pamela O.
The company provided me with the up to date information about my account! The Assistant was extremely knowledgeable, courteous and patient answering all my questions. She gave pertinent information to safe guard by online behaviors.
Reply from IdentityIQSep 25, 2026
Pamela, thank you for this wonderful feedback. We're pleased our team could deliver timely account information and personalized guidance on online safety practices. If you have any future questions or concerns, we're here to help.
Wendy C.
Bastante eficiente
Reply from IdentityIQSep 23, 2026
¡Gracias por su reseña, Wendy! Nos alegra mucho que hayas tenido una buena experiencia con nuestro equipo. Valoramos tu confianza en IdentityIQ y estamos aquí para ayudarte cuando lo necesites.
Rosie M.
Very knowledgeable!
Reply from IdentityIQSep 10, 2026
Thank you for the kind words, Rosie! We're always happy to assist.
Michael V.
Client was very kind and helpful.
Reply from IdentityIQSep 9, 2026
Thank you for the kind words, Michael! We're always happy to assist.
