Great
Based on 463 reviews
IdentityIQ4.1Honesty, pricing, process and quality scores appear once 5 customers have rated them.
IdentityIQ® services offer top-rated identity theft protection and credit monitoring. We have helped protect the credit and identity of more than 3 million members since 2009. Our identity theft protection plans are designed to help consumers and their families find peace of mind in all stages of their financial lives. We are passionate about providing our members with always-on credit monitoring and identity protection.Our features include monthly 3-bureau credit reports and scores, the fastest fraud alerts in the industry, dark web and internet monitoring, $1 million in identity theft insurance underwritten by AIG, VPN and anti-virus protection, and 100% U.S.-based customer support and identity restoration specialists. Our plans also offer on-time utility payment reporting to help improve your credit scores. IdentityIQ offers 4 main plans, which start as low as $6.99 per month. Our 100% U.S.-based Customer Care Centers are located in all three time zones and available to personally assist customers six days a week.IdentityIQ is the flagship brand of IDIQ®, recognized as one of the fastest-growing industry leaders in identity theft protection and credit report monitoring. The company is headquartered in Temecula, CA, where it quickly has become one of the fastest-growing companies in the nation.
IdentityIQ (identityiq.com) has 463 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
463 approved reviews, newest moderated first
Harout H.
Ya this company is helping me with some of my credit problems, to help me further my good credit fix it and achieve goodstanding repore.
Reply from IdentityIQDec 5, 2022
Thank you for your review! We appreciate you choosing IdentityIQ services for your credit reporting monitoring needs.
Sabrina G.
Marc was very helpful and very. Professional was able to explain and help me understand the program, and was able to answer all the questions that I needed answered and made me feel valued as a customer. I was very comfortable speaking with him , thank you identity IQ for having a representative like Marc to help me.
Reply from IdentityIQDec 5, 2022
Thank you for sharing the experience you had with Marc! Feel free to contact us again if you have any additional questions. Our team is always happy to assist.
Jami
The representative who was helping me, Aneisha, was amazing. She is not like your typical representative. IdentityIQ needs to hire ppl just like Aneisha.
Reply from IdentityIQDec 5, 2022
Thank you for sharing your amazing experience with Aneisha! We will let her know what a great job she's doing.
Freddie J.
Representative very Knowledgeable about the products and explain everything in detail i was very happy with her Customer Service.
Reply from IdentityIQDec 5, 2022
Thank you for your review! We are happy to hear you had a great experience with our Customer Service team!
Tom
Melissa, Was well informed and kind. She guided me through the process and was very professional yet personable.
Reply from IdentityIQDec 5, 2022
Thank you for sharing your amazing experience with Melissa! Your feedback means a lot to us.
Brubaker
The wait time wasn't too long The representative was very polite
Reply from IdentityIQNov 30, 2022
Thank you for your feedback! We're happy to hear you had a good experience with our team.
Cynthia M.
I called to cancel my membership. Raquel convinced me to keep my membership by highlighting the identity monitoring where you can add your phone number and email address to see if there’s been a breach with your information
Reply from IdentityIQNov 30, 2022
Thank you for your feedback! We are happy to hear Raquel was able to show you another benefit that is included with your membership.
Mervin L.
The young female that helped me was as professional as can be🤙 I felt Happy/calm through out the process! Thank you very much for having her on your team…
Reply from IdentityIQNov 30, 2022
Thank you for your review, Mervin! We value your feedback, and we're happy to hear you had a great experience with our Customer Service team!
