Excellent
Based on 681 reviews
IDShield4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
What is IDShield?IDShield is a reputation and identity protection subscription service. We take your security seriously. IDShield provides tools to monitor your online presence and alert you of any unusual, detected activity so you can take action when it happens. Full-service identity restoration Gain peace of mind knowing that you have access to licensed private investigators to help restore your identity to its pre-theft status. Cybersecurity and device protection Stay protected with bank-grade data encryption VPN, malware protection, parental controls, and password protection. Licensed private investigators You will have a dedicated, licensed private investigator on your case if you have an identity theft event. Identity monitoring IDShield can monitor your information on the dark web and social media platforms, and alerts you about any suspicious activity that is detected. Up to $3 million identity fraud protection The Identity Fraud Protection (“Protection”) is issued through a nationally recognized carrier. IDShield is not an insurance carrier. This covers certain identity fraud expenses, and legal costs as a result of a covered identity fraud event. Credit monitoring Stay on top of your credit with a monthly Credit Score Tracker. Personal information protection We can locate your sensitive, personal info on data broker sites and help you remove it.What exactly is IDShield’s identity theft subscription service?For a small monthly fee, IDShield can not only monitor and alert you about threats, we’ll also work for as long as it takes to restore your identity as a member to its pre-theft status if you become a victim of identity theft. IDShield is backed by an unlimited service guarantee.What exactly does IDShield monitor?IDShield can monitor the below areas and alerts you of potential risks to your identity. Learn more at https://www.idshield.com/individual-plan/. SSN monitoring Identity threat alerts Dark web monitoring Social media monitoring Public records m
IDShield (idshield.com) has 681 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
681 approved reviews, newest moderated first
Jan
I really like the fact that when I call, I’m not on hold a long time. Customer service is always excellent and my questions get answered.
Reply from IDShieldMay 16, 2025
Jan, thanks for the review. We strive to provide excellent customer service and are glad to hear that our team met your expectations. Thanks for being a valued member.
customer
Ready to help me
Reply from IDShieldMay 16, 2025
Thanks for the five-star review. It's wonderful to know that our team was able to provide you with the assistance you needed. We appreciate you taking the time to share your experience and are pleased to be of service.
Mark
The representative listened to my complete issue. Understood my points, listened to the steps I had taken and gave a great opinion and further actions I could pursue.
Reply from IDShieldMay 16, 2025
Mark, thanks for the glowing review. We are thrilled that our team is providing you with excellent service. Thank you for being a valued member and opting for peace of mind with our service.
PAUL T.
I appreciate the heads up and the way I was contacted quickly after receiving some email information from IDShield. Impressive monitoring.
Reply from IDShieldMay 16, 2025
Paul, thanks for the kind words. We're thrilled to hear you found our service so helpful and easy to use. Please feel free to reach out if you need further assistance. We appreciate you choosing us.
Brandon S.
Very knowledgeable and helpful.
Reply from IDShieldMay 8, 2025
Brandon, thanks for the kind words. We are thrilled you found our team knowledgeable and helpful. Thanks for choosing us.
Lynn U.
Answered all my questions. Knew how to help. Completed account updates etc. as soon as hung up with me.
Reply from IDShieldApr 25, 2025
Lynn, thanks for the five-star review. We proudly help our members protect what matters most with the best identity theft protection available. Thanks for choosing us.
JANET B.
Check into issue and provided an explanation
Reply from IDShieldApr 25, 2025
Janet, thanks for the review. We take your security seriously. IDShield provides tools to monitor your online presence and alert you of any unusual activity so you can take action the moment it happens. Thanks for sharing.
Jose P.
Ever since they try to take my identity back in 2020.all I had to do was call you guys and it got resolved quickly and professionally thank you again for your service
Reply from IDShieldApr 25, 2025
Jose, thank you for the five-star review. We are thrilled that our team provides you with quick and excellent service. Thanks for choosing IDShield.
