Excellent
Based on 681 reviews
IDShield4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
What is IDShield?IDShield is a reputation and identity protection subscription service. We take your security seriously. IDShield provides tools to monitor your online presence and alert you of any unusual, detected activity so you can take action when it happens. Full-service identity restoration Gain peace of mind knowing that you have access to licensed private investigators to help restore your identity to its pre-theft status. Cybersecurity and device protection Stay protected with bank-grade data encryption VPN, malware protection, parental controls, and password protection. Licensed private investigators You will have a dedicated, licensed private investigator on your case if you have an identity theft event. Identity monitoring IDShield can monitor your information on the dark web and social media platforms, and alerts you about any suspicious activity that is detected. Up to $3 million identity fraud protection The Identity Fraud Protection (“Protection”) is issued through a nationally recognized carrier. IDShield is not an insurance carrier. This covers certain identity fraud expenses, and legal costs as a result of a covered identity fraud event. Credit monitoring Stay on top of your credit with a monthly Credit Score Tracker. Personal information protection We can locate your sensitive, personal info on data broker sites and help you remove it.What exactly is IDShield’s identity theft subscription service?For a small monthly fee, IDShield can not only monitor and alert you about threats, we’ll also work for as long as it takes to restore your identity as a member to its pre-theft status if you become a victim of identity theft. IDShield is backed by an unlimited service guarantee.What exactly does IDShield monitor?IDShield can monitor the below areas and alerts you of potential risks to your identity. Learn more at https://www.idshield.com/individual-plan/. SSN monitoring Identity threat alerts Dark web monitoring Social media monitoring Public records m
IDShield (idshield.com) has 681 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
681 approved reviews, newest moderated first
Alagwa L C.
Agent was very concerned about my problem I was having .took care of everything for me he did a great job .
Reply from IDShieldJul 9, 2026
Alagwa, thanks for the kind words. We are happy that you are pleased with your experience. We're committed to delivering exceptional service so you can enjoy peace of mind in today’s digital world.
Steve G.
the lady I spoke to helped me with my question
Reply from IDShieldJul 6, 2026
Steve, thanks for the review. We’re thrilled to hear that our service has been helpful and effective for your security. Thanks for choosing us.
Sandra
A customer service representative who listened, was friendly and professional
Reply from IDShieldJul 6, 2026
Sandra, thanks for the kind words. We look forward to continuing to support you in the future, protecting what matters most. Thanks for being a valued member.
Ms. A.
My experience with doing business with IDShield was just wonderful. I can honestly say, the Team member made sure my needs were met and what I can do in the future to check into my account online. Mr. Nick stayed with me from the beginning to the end, he is definitely an asset to your company.
Reply from IDShieldJul 6, 2026
Ms. Albury, we appreciate you sharing your experience with us. Thank you for being a valued member and choosing our service for peace of mind.
Cheryl
Always very knowledge with any questions I have. It's nice to know they are looking out for my security and safety.
Reply from IDShieldJul 1, 2026
Cheryl, thank you for sharing your experience with us. We're grateful to have had the chance to support you. Thanks for being a valued member.
Richard D.
Hailey and Tommy were extremely helpful, patient, kind, and knowledgeable about what I needed to do. This was my first time, thankfully having to use this service and I would highly recommend this company to anyone. Thanks for your help.
Reply from IDShieldJun 25, 2026
Richard, thanks for your kind words and trust in our team’s service. We're grateful to hear that the guidance provided brought the peace of mind you need. It’s a privilege to support you, and we’re here whenever you need us.
Janice H.
Answered my questions
Reply from IDShieldJun 22, 2026
Janice, thanks for the review. We’re so happy to hear you were satisfied with our services, and we appreciate you taking the time to share your feedback. Thanks for choosing us.
customerTERRENCE R.
Took care of me quickly.
Reply from IDShieldJun 22, 2026
Terrence, thanks for the kind words. It's wonderful to know that our team was able to provide you with the assistance you needed. Thanks for being a valued member.
