Excellent
Based on 681 reviews
IDShield4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
What is IDShield?IDShield is a reputation and identity protection subscription service. We take your security seriously. IDShield provides tools to monitor your online presence and alert you of any unusual, detected activity so you can take action when it happens. Full-service identity restoration Gain peace of mind knowing that you have access to licensed private investigators to help restore your identity to its pre-theft status. Cybersecurity and device protection Stay protected with bank-grade data encryption VPN, malware protection, parental controls, and password protection. Licensed private investigators You will have a dedicated, licensed private investigator on your case if you have an identity theft event. Identity monitoring IDShield can monitor your information on the dark web and social media platforms, and alerts you about any suspicious activity that is detected. Up to $3 million identity fraud protection The Identity Fraud Protection (“Protection”) is issued through a nationally recognized carrier. IDShield is not an insurance carrier. This covers certain identity fraud expenses, and legal costs as a result of a covered identity fraud event. Credit monitoring Stay on top of your credit with a monthly Credit Score Tracker. Personal information protection We can locate your sensitive, personal info on data broker sites and help you remove it.What exactly is IDShield’s identity theft subscription service?For a small monthly fee, IDShield can not only monitor and alert you about threats, we’ll also work for as long as it takes to restore your identity as a member to its pre-theft status if you become a victim of identity theft. IDShield is backed by an unlimited service guarantee.What exactly does IDShield monitor?IDShield can monitor the below areas and alerts you of potential risks to your identity. Learn more at https://www.idshield.com/individual-plan/. SSN monitoring Identity threat alerts Dark web monitoring Social media monitoring Public records m
IDShield (idshield.com) has 681 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
681 approved reviews, newest moderated first
customer
Agent was helpful in explaining answers to my questions. Was patient with me and informative. Also, put me at ease!! Very important!
Reply from IDShieldJun 5, 2026
Thanks for your kind words and trust in our team’s service. We're grateful to hear that the guidance provided brought the peace of mind you need. It’s a privilege to support you, and we’re here whenever you need us.
E. Jane G.
We have been members since 2002 and we are happy that WFJ is our law firm. I remember them being recognized at the conventions for a firm that usually went "Over and Above" for their clients.
Reply from IDShieldMay 27, 2026
E. Jane, thanks for the glowing review. We are thrilled that you are happy with our team. Thanks for being a valued member since 2002!
Richard
Was able to set up alerts to prevent fraud.
Reply from IDShieldMay 22, 2026
Richard, thank you for sharing your experience with us. We're grateful to have had the chance to support you. Thanks for being a valued member.
customer
Dalton was absolutely wonderful as I was freaking out he helped me calm down with the situation that was going on and he walked me through the process as he sent me the email with detail to freeze my credit. I’m very thankful for him as it was a terrible day.
Reply from IDShieldMay 11, 2026
Thank you for your kind words. We're delighted to hear you feel confident in our team’s service, and we look forward to assisting you whenever needed. Thanks for choosing us.
NANCY
The person I talked to gave me a direct answer.
Reply from IDShieldMay 8, 2026
Nancy, thanks for the five-star review. We are happy that our team was able to quickly address your concerns. Thanks for being a valued member.
customerRon C.
Excellent representative. She was very knowledgeable, patient, understood my issue, and helped me with the next steps, I needed to take.
Reply from IDShieldMay 8, 2026
Ron, thanks for the kind words. It's wonderful to know that our team was able to provide you with the assistance you needed. Thanks for choosing us.
SP
My questions were answered promptly and professionally, and the person made me feel welcomed.
Reply from IDShieldApr 16, 2026
Thank you for your kind words. We're delighted to hear you feel confident in our team’s service, and we look forward to assisting you whenever needed. Thanks for choosing us.
customer
The individual I spoke with was so helpful!! Answered all questions professionally and with compassion!!
Reply from IDShieldApr 16, 2026
Thanks for the review. We’re so happy to hear you were satisfied with our services, and we appreciate you taking the time to share your feedback.
