Excellent
Based on 654 reviews
Lucky Orange4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Unlock your website's full potential with Lucky Orange, the leading suite of conversion rate optimization (CRO) tools. If you're struggling to understand why website visitors leave without converting, our platform provides the answers. Watch real-time Session Recordings to see the entire customer journey, and use our Dynamic Heatmaps to visualize clicks, scrolls, and user attention. Our powerful features are designed to increase your conversions:Visitor Recordings & Replays: See your website through your visitors' eyes to uncover bugs and usability issues. Dynamic Heatmaps: Understand user behavior on any page, including pop-ups and dropdowns. Conversion Funnels: Pinpoint exactly where and why visitors drop off in the conversion process. Form Analytics: Optimize your forms by identifying fields that cause abandonment. Live Chat: Proactively engage with visitors to answer questions and guide them to purchase. Surveys & Announcements: Gather direct feedback from your customers to make data-driven decisions.Page Insights: Get an at-a-glance view of how each page on your website is performing, including page speed metrics. Installation is easy. One-click installation is available through our integrations with Shopify and BigCommerce or you can place the tracking code yourself in the header tag of your website. There's no need to manually configure which pages are tracked since our tracking code automatically captures visitor engagement with all pages of your website. No need to set up time-consuming snapshots or be forced to pick only a few pages to track.Join over 500,000 businesses that use Lucky Orange to improve their website's UX, increase lead generation, and grow their online sales.All plans start with a free trial with no credit card required to get started. Paid plans begin at just $39/month.
Lucky Orange (luckyorange.com) has 654 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
654 approved reviews, newest moderated first
Sarah
Super quick and helpful. No run around to get my questions answered.
Reply from Lucky OrangeMay 31, 2024
We know that there's no time to waste when there are sales on the line. Thrilled that we were able to impress you with our technology and support. Thanks for your review, and don't hesitate to let us know if you need anything! Cheers - Justin from Lucky Orange
Sean M.
I recently had an onboarding call with Lucky Orange, and it was an excellent experience. Despite only being 15 minutes long, the session provided a comprehensive overview of the software and its best uses. The concise yet informative nature of the call was greatly appreciated, as it didn't take much of my time. Additionally, I was able to get all of my questions answered effectively. Overall, it was a highly efficient and helpful introduction to Lucky Orange. So far, so good with this powerful software!
Reply from Lucky OrangeMay 31, 2024
We’re so happy that we’ve been able to impress you with our technology, onboarding and customer support and are thrilled to be part of your journey. Our team loves to help our customers get as much as they can from Lucky Orange, and our 15-minute call is a great way to accomplish it. Plus it’s always great to connect with our customers. :-) Thank you for your review! Don’t hesitate to reach out if you need anything. Cheers - Emilia from Lucky Orange
Ombrello
Justin from Lucky Orange was incredibly helpful and responsive. He quickly addressed my concerns and provided excellent support. His professionalism and efficiency made a significant difference. Highly recommend!
Reply from Lucky OrangeMay 17, 2024
Wow! These are words we love to hear. Thank you so much for the shout-out. We're here to support all of users, and I'm glad we we were able to get your concerns resolved. Thanks again for your review, and don't hesitate to reach out if you need anything else! Happy tracking! Cheers - Justin from Lucky Orange
Erik F.
The best analytics services I've ever used. Used this at a previous company I worked at, and now using it for my own business. Easy. Simple. Great data.
Reply from Lucky OrangeMay 17, 2024
Wow! We are honored to be named the "best analytics service ever!" Thank you so much for these kind words and sharing the Lucky Orange love across multiple businesses. It's great to see that visitor behavior has been an asset as you improve your website and customer experience. Thanks again for your review, and we're here if you need anything! Cheers - Justin from Lucky Orange
Ryan
great platform to use for understanding customer behaviours
Reply from Lucky OrangeMay 17, 2024
Visitor behavior is invaluable when it comes to improve your website and customer experience. When you can see exactly what people do and experience through Lucky Orange's visitor behavior, you can quickly spot what is preventing conversions. Thanks for your review, and don't hesitate to reach out if you need anything! Cheers - Emilia from Lucky Orange
Richard C.
Super easy shopify integration and onboarding support
Reply from Lucky OrangeMay 16, 2024
Thank you so much for your review! Love to hear that we can wow you with our technology and onboarding. Nothing feels better than finding ways that make your customer experience better than ever. Thanks for sharing the Lucky Orange love, and we’re always here should you need anything! Cheers - Jordan from Lucky Orange
Improve H.
Great app, great support. Must have for every business. I myself prefer having this app to analysis my store and loopholes in the funnel which needs to be sorted. Should have this versatile app
Reply from Lucky OrangeMay 8, 2024
Thank you for your kind words about Lucky Orange! We're thrilled to hear that you find our app valuable for analyzing your store and optimizing your funnel. Visitor behavior provides that front-row experience that shows you exactly how people use your website. Thanks again for your review, and we're here to help you every step of the way! 🚀 Cheers - Jordan from Lucky Orange
Top Tier Attire And A.
With The Lucky Organge I could easily track previous chats, and even monitor their activity on my site in real-time. This level of insight allowed me to tailor my responses to each visitor's specific needs, resulting in more meaningful interactions.
Reply from Lucky OrangeMay 8, 2024
Thank you for sharing your experience with Lucky Orange! It's wonderful to hear how our tool has helped you personalize interactions and enhance visitor engagement on your site. Visitor behavior really makes all the difference! Feel free to reach out if you need any further assistance. Thanks again for your review, and cheers to more meaningful interactions ahead! 🌟 Cheers - Emilia from Lucky Orange
