Lucky OrangeReviews of luckyorange.com

Reply from Lucky OrangeJun 14, 2024

There’s nothing quite like the feeling when you see exactly what’s stopping more visitors from turning into customers. Instead of blindly trying to improve your website, you could isolate the issue and fix it. Thanks for your review and don’t hesitate to reach out if you need anything! Cheers - Emilia from Lucky Orange

Reply from Lucky OrangeJun 14, 2024

Thanks for leaving us a review! We're happy to help and get you back on tracking as quickly as possible. There's no time to waste when conversions are on the line! Thanks again for your review, and reach out if you need anything! Cheers - Emilia from Lucky Orange

Reply from Lucky OrangeJun 14, 2024

Thank you for sharing such kind words! We love to help our users and strive to impress each one with both our technology and support. Can't wait to see how you grow your website with visitor insights! Thanks again for your review, and we're only an email away if you need anything. Happy tracking! Cheers - Emilia from Lucky Orange

Reply from Lucky OrangeJun 14, 2024

We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your conversions and business. Our team is always here to help, and we’re thrilled we were able to impress you with both of our support and technology. Thanks for this five-star review, and happy tracking! Cheers - Emilia from Lucky Orange

Reply from Lucky OrangeJun 7, 2024

Just letting you know that your account was refunded right away for the upgrade charge once you contacted our support team before posting this review. To clarify, we never charged you while you were on a free plan. You were actually subscribed to an annual plan before deciding to cancel your account. We appreciate your feedback and would love to connect to ensure that your concerns are fully addressed and to answer any questions you may have. Please reply to my last email to find time to connect. I will be watching our inbox for your email. Best Regards - Kelsey from Lucky Orange

Reply from Lucky OrangeJun 5, 2024

Thanks for taking the time to leave us a review, Marina! These are words we love to hear. We strive to provide all of our customers with a great product and great support. Visitor behavior is crucial in improving your website! As you experienced, we have so many ways to visualize the data, whether it's from our dashboard to heatmaps to recordings and beyond! Thanks again for sharing the Lucky Orange love, and we're here if you need anything! Cheers - Jordan from Lucky Orange

Reply from Lucky OrangeMay 31, 2024

I love talking with our customers about how to best leverage Lucky Orange, and I’m so glad you found the call beneficial! We’re always here to support our customer’s success and are thrilled that we were able to impress you with our technology, onboarding and customer support. Thank you for allowing us to be part of your store’s journey. Don’t hesitate to reach out if we can be of service in any way. Happy tracking! Cheers - Jordan from Lucky Orange

Reply from Lucky OrangeMay 31, 2024

We're thrilled that you've been able to gain so much from Lucky Orange! Love that we've empowered your conversion team of one to grow your conversions and improve your UX. Lucky Orange is a powerful asset to the SME tool box! We're happy to help you, and I'm glad we could get you back on tracking quickly. Thanks for your review, and let us know if you need anything! Cheers - Justin from Lucky Orange