J.T.
This review is to share my experience…
This review is to share my experience with MakeWeb Better (plugin for Mautic - Woocommerce). I just installed the free version of this plugin and I faced some difficulties when connecting to Mautic ( I was having a strange error when hitting Authorize). I reached out to their website and I asked them on chat for help (of course I didn't expect to get any help — not the same day at least). Well, I was surprised when Shivam from their support team replied instantly and guided me through the fix for the next half an hour.. And finally, he fixed it himself when I was not able to follow the instructions! I'm surprised and honestly didn't expect this for the free version users like me (when many times I've paid for a plugin or theme and I wait days to get back to me via email). This was was one of my best experiences, and I'm already considering the pro version since, except for the great support, we're also talking about a great tool (maybe the only one with those features). That's all, and I hope this helps you in case you were wondering if their support is good or not. As far as I can from my short experience tell it's great!
Reply from MakeWebBetterApr 13, 2021
Hi Jacob, It is an immense pleasure for us to hear your valuable and Kind words towards us. We always committed to provide the best service and support to our customer so that they never have to feel like alone in any situation. Thanks for valuable and kind words and a 5-star rating