Excellent
Based on 547 reviews
MakeWebBetter4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MakeWebBetter is one central hub of expertise your organization needs to win in the digital world. The only eCommerce Marketing Agency and HubSpot Diamond Solutions Partner with a holistic approach to marketing, integrating every aspect of eCommerce and modern brand-building.At MakeWebBetter, you’re always welcomed by skilled and professional HubSpot experts. We believe in making the web a better place for all online businesses to grow better and stronger. Our Solutions and services offer rapid growth and automation for your business. From marketing automation and conversion rate optimization to content marketing and brand building, MakeWebBetter is moving ahead, bagging up a series of achievements with industry giants like HubSpot. With subject matter experts, in almost all fields, we are always ready to serve you in Inbound Marketing, Marketing Automation, and Web Development.
MakeWebBetter (makewebbetter.com) has 547 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
547 approved reviews, newest moderated first
Robb L.
I was frustrated at first, but Mridul worked with me on Skype to get the plugin functional and tracking properly.
Reply from MakeWebBetterNov 19, 2018
Thanks a lot, Robb Luther for your encouraging words. This brings us immense pleasure that our one of the experts has successfully solved the issue. We believe that our every step should Make the Web Better. Thank You very much!
Jorge Miguel F.
Support was fast, 5 min after adding them on Skype, I was talking to the development team and we were solving the issues I was having.
Reply from MakeWebBetterNov 19, 2018
Thanks, Jorge Miguel Foncesa for your such an encouraging reply. We feel elated to have you in our clientele club. Your review is great. Our support team will always be there to guide you whenever you require.
Ashley S.
IGNORE WHAT THEY SAY, THERE IS NO 30-DAY MONEY BACK GUARANTEE! I purchased nearly $200 in extensions for my Woocommerce store from MWB, but when one... a shipping tracker for only $29, broke my site and I asked for a refund within their 30-day money back guarantee window, I received only arguments from support. This shipping tracker promised third-party integrations and listed FedEx and US Postal Service... which I thought were examples. Nope, these, plus one or two more, are the only services that they offered. When alternative and comparatively priced plugins describe third-party integration, they are referring to up to 480 different suppliers with additional capabilities for adding custom companies. However, MWB wanted me to reinstall their broken plugin on my site, affecting my customers and my business, while they troubleshot a problem for a plugin that I didn't want. All I wanted was for them to stand by the terms of their 30-day money back guarantee. It wasn't like they hadn't already made a killing off me. The other plugins have yet to really prove their value either, and I wish I could dump the whole lot, but if I can't ask for a $29 refund, I know there is no chance I can get any other money back either.
Reply from MakeWebBetterNov 19, 2018
Hello, We are sad to hear about your experience with one of our product. You made a purchase of $200 from our store and there were no issues in the product, everything was running very smoothly. We try to provide the best services to our customers in all possible ways. We believe in customer satisfaction, to keep this maintain we provide the presale queries, personalize demo along with the live chat assistance. So, that customer can get exactly what they are looking for, instead of that some clients do not come to us and they purchase the product and if they face any issues related to our plugin or compatibility we serve them on priority and provide them the best solution. If we talk about our order tracking plugin then we have clearly mentioned each of the plugin's functionalities in our product page and in documentation also, Our team tried to communicate with you to check the reason of issues but we did not get any response from your end. We do follow Money back guarantee but there must be a valid reason behind the refund If we do not know the exact reason of issues and all then how could we move to the decision of refund. We never force clients to purchase the product, We always try to help our clients to make their work more easy and automated using our products. We are still here to help you, just connect with one of our associates and they will help you. We can achieve all Good results once we are together. So, we need clients co-operation also. Regards, MakeWebBetter
Debbie S.
I gave the free version of WC One Click Upsell Funnel a try, it looked like it would do what I wanted to offer additional products to customers, adding the products to the same order and creating one billing amount for them to pay, but I wanted to use different payment methods and custom pages. So I bought the Pro version. I don't know a lot of code, so after a small attempt myself, I got onto the Customer Support to help me. They were brilliant. Connected via Skype to understand what I wanted to do, and then set up the css for me so that it works with the formatting I wanted for the Upsell buttons, and even set me up a couple of different button styles to use on different pages. Brilliant product at a great price, and customer support is superb. Thanks guys.
Reply from MakeWebBetterOct 25, 2018
Hi Debbie, We just wanted you to know that we truly enjoy working with you and feel honored. We value your trust in our company, your business is much appreciated, and we will do our very best to continue to meet your business needs in the future. Thanks again! We look forward to serving you for many years to come.
Davide M.
Excellent support, solved my problems fast with no effort from my side.Top support!
Reply from MakeWebBetterOct 20, 2018
You’re the best, Davide. Thank you for sharing such a positive experience. It means a lot to us.
Matteo Pol M.
Professional support.
Reply from MakeWebBetterOct 17, 2018
We sincerely appreciate your kind response regarding our efforts.
Mohammed F.
The support was great. Helped me for the last 2 months while setting upHubSpot and woocommerce plugin on staging and live site.
Reply from MakeWebBetterOct 12, 2018
ThankYou you for your kind words. We feel grateful to serve you that helped to set up your site. Our support team will always be there to help you in future as well. Regards, MakeWebBetter.
Kevin
The developers are very helpful and helped us integrate our additional plugins into Hubspot. Would recommend to anyone and looking forward to work with the developers on other projects
Reply from MakeWebBetterOct 12, 2018
We feel great that like you we have our client base. We feel pleased to serve you and helped to integrate our additional plugins into Hubspot for you. Our support team will always be there to help you in future as well. Regards, MakeWebBetter.
