Monport LaserReviews of monportlaser.com

My Reno 65 Pro had a real bad noise coming from my X- motor and Monport did send me a new replacement right away Ailyn from customer service was the biggest help Thank you

The Service team coming back in a timely manner with a fix to correct the Damage that the transport company did to my Machine . Sending the Parts direct to myself with follow up on WhatsApp calls and links to Video's to help with the install.

I had a problem setting up my new Reno45w C02 laser. I contacted Monport support who had everything sorted in a couple of days. Awesome support and great machine. Very happy. Jon

Monport has been phenomenal with their customer support. That means a LOT to me, it is very important and I truly appreciate that! Not to mention their machines are AWESOME!

It’s taken them 30 days to ship a replacement laser tube. Terrible service. Zero effort to resolve this. Same generic responses from their “customer service”

A performance review after receiving my machine. Wow this is a workhorse! Speed, accuracy, the autofocus is so helpful - I’d definitely recommend to anyone considering the GT series. Some parts of the assembly process were a bit fiddly - some video guides would be helpful - but once it’s together it’s sturdy & very well made. Initial tests on various metals have shown great outcomes - the more I get robust it the better it will be I’m certain!

the customer service was great. the materials arrived quickly and were easy to install.

I've been using the MEGAS for a couple of weeks now, mostly for wood signs and acrylic projects. The engraving quality has been very consistent, and the larger work area is a big advantage over my previous machine. Shipping took a little longer than expected, but the machine arrived in perfect condition and customer support answered my questions quickly. I'm happy with the purchase.