Average
Based on 306 reviews
MyAutoGuard3.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
A vehicle service contract from MyAutoGuard shields you from the stress and cost of unexpected and expensive auto repairs, giving you complete peace of mind with your vehicle. Whether you drive a car, truck, SUV or electric vehicle — we have a personalized coverage plan built for you.Buying a car is one of the biggest financial decisions you'll ever make — and the right auto protection plan deserves the same level of care and commitment.What makes MyAutoGuard different? Our dedicated customer service and claims teams are all in-house, right here in America — real people under one roof, ready to support you. No outsourcing. No runaround. Just real people who care.From personalized coverage plans and flexible payment options to 24/7 roadside assistance and your choice of ASE-certified mechanic — MyAutoGuard has your back every mile of the way.With auto repair costs climbing, breakdown protection isn't a luxury — it's essential. MyAutoGuard is here to protect your wallet, your vehicle, and your family from the surprises that come with car ownership.Because at MyAutoGuard, this isn't just a transaction. It's a promise to always have your back on the road.Trustpilot only posts half the good reviews we receive, but ALL of the bad ones.
MyAutoGuard (myautoguard.com) has 306 customer reviews on Folks Told, with an average rating of 3.4 out of 5.
306 approved reviews, newest moderated first
Winfred K.
The representative was very helpful and his Boss worked everything out for me.Thanks
Reply from MyAutoGuardMay 18, 2026
Thank you for your 5-star review! We’re glad to hear our representative and management team were able to help and work everything out for you. Providing helpful service and finding solutions for our customers is always our goal, and we truly appreciate your support and trust. Thank you for choosing us!
MsJanet E.
You Guys Exceeded My Expectations, Thanks for All You Do,
Reply from MyAutoGuardMay 18, 2026
Thank you so much for your 5-star review! We’re thrilled to hear we exceeded your expectations. Our team works hard to provide excellent service and dependable coverage, so feedback like this truly means a lot to us. We sincerely appreciate your support and thank you for choosing us!
Elena M.
Don't pay my car fixed
Reply from MyAutoGuardMay 14, 2026
We’re sorry to hear about your frustration and appreciate the opportunity to clarify. After reviewing the claim, the issue referenced was determined to be pre-existing prior to the policy becoming active. As outlined in the agreement, pre-existing conditions are not eligible for coverage under the terms of the contract. You filed a claim only 2 weeks after policy was active. We understand this may be disappointing, as is the 1 star rating left We would be happy to review your account further and provide any additional clarification needed. Please contact us directly.
Neil B.
I can’t get anyone on the phone. No person! I would like to cancel my contract now. Thank you Neil Buckingham 225 907-6800
Reply from MyAutoGuardMay 13, 2026
Mr. Buckingham, we’re sorry to hear about your experience and appreciate you bringing this to our attention. Providing accessible customer support is important to us, and we regret any difficulty you experienced reaching our team. We would like the opportunity to assist you directly with your account and cancellation request. A member of our team will be reaching out to you shortly, or you may also contact us directly for immediate assistance. Thank you for your feedback although a 1 star rating is a bit low
TUILUAAI T.
Because it includes auto repair for my car car.
Reply from MyAutoGuardMay 13, 2026
Thank you for your 4-star review! We’re glad you found value in the coverage and repair protection offered for your vehicle. Our goal is to help provide peace of mind when unexpected repair costs arise, and we appreciate you choosing us for your coverage needs.
stephenrwiggs
: _customer service
Reply from MyAutoGuardMay 12, 2026
We respectfully disagree with this characterization and would like to provide clarification. The benefits referenced were attempted to be used prior to the policy becoming active, within few days of starting. As clearly outlined during enrollment and within the agreement, coverage and member benefits do not go into effect until the required initial payment has been received and the policy is active. These requirements are standard and applied consistently to all customers. We understand the frustration, but this was not a denial of valid active coverage. If you would like to review your account details further, please contact us directly without yelling, and we will be happy to assist.
customer
Good customer service
Reply from MyAutoGuardMay 12, 2026
Thank you for your 5-star review! We’re glad to hear you had a positive experience with our customer service team. Providing helpful, professional support is a top priority for us, and we truly appreciate your feedback and support.
Stewart B.
WHERES MY REFUND
Reply from MyAutoGuardMay 12, 2026
We’re sorry for your frustration. As outlined in the agreement, the activation fee is non-refundable. Please contact us without yelling and hanging up if you would like to review your account and refund status further.
