Excellent
Based on 864 reviews
Nutrisense4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Nutrisense, we’re on a mission to help our members discover and reach their health potential through powerful data, actionable insights, and accountability.You’ll leverage the Nutrisense app to track your daily activity to see how food, sleep, exercise and stress impact your glucose. Real-time data from your continuous glucose monitor (CGM) give you a view of your blood glucose trends. Finally, your partner in this journey, your dietitian, will provide you with personalized, data-driven insights and guidance to help you build sustainable and healthy habits.Our valuesPersonalizationWe support the personal and varied needs of our members, acknowledging that each and every health journey is unique.DiscoveryWe help our members arrive at ‘aha’ moments of discovery through a balance of data-driven insights and professional expertise.InsightWe help our members understand complex health & wellness topics and translate their data into actionable insights.CommunityWe strive to make every member's story a success story and value the feedback we receive from our members.EmpowermentWe give our members tools and information to identify red flags, adopt new habits and improve their lives.Want to learn more? Take our onboarding quiz today to see which plan is the most appropriate for you.
Nutrisense (nutrisense.io) has 864 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
864 approved reviews, newest moderated first
Becky M.
The new sensor I put on would not start, it was a Sunday morning & I left a message & was very pleased to receive help on things to try!
Reply from NutrisenseDec 5, 2023
Hi Becky, We're thrilled we could assist you promptly. If you ever run into more sensor adventures or have questions, we're here for you. Here's to smooth sailing with your sensors and a fantastic health journey with Nutrisense! 💙 Best, Juan your Nutrisense Customer Support Team Lead
Elisa M.
I needed to reach out to Support to take advantage of a black Friday deal. I submitted my question on Sunday and had a response Monday morning. After a few follow up questions, via email, my black Friday deal was processing. It was a great experience. Glad to be part of the Nutrisense community.
Reply from NutrisenseDec 4, 2023
Hi Elisa, Welcome to the Nutrisense community! 🌟 We're thrilled you had a smooth Black Friday experience with our support team. If you ever have more questions or need assistance, we're here for you. Here's to a fantastic journey with Nutrisense and your continued success! Best, Juan your Nutrisense Customer Support Team Lead
CSGreen
your tools were invaluable. i have had diabetes for several years, with diet controlled, however I really did not know what that meant. with your tools and with the help of your dietician, I learned what i should eat and what caused sugar spikes. also that I did not have to give up my chocolate totally, but if eaten in moderation and with certain other foods. was able to learn how to eat and what to eat when. I was able to reach my goal weight within the 6 months I set for myself. i am feeling better and exercising more at the right times to help digestion. thanks for all the support, you answered emails quickly and found solutions for my. my dietician (Katie) was excellent as well finding me ways to modify what i should eat and when.
Reply from NutrisenseDec 4, 2023
Hi there, What an incredible journey! 🌟 We're overjoyed to have played a part in your success, helping you understand and manage your diabetes effectively. Kudos on reaching your goal weight and finding a balanced approach to enjoying chocolate! 😊 Thanks for your kind words about our support team and Dietician Katie. If you ever need more guidance or support, we're here for you. Here's to your continued well-being and health! Best, Juan your Nutrisense Customer Support Team Lead
Ray B.
I have had an overall wonderful experience with Nutrisense. I joined Nutrisense after finding out that I was prediabetic and had elevated cholesterol. With the data from my CGM and guidance from Katheryn, my nutritionist I have lowered my A1C from 5.9 to 5.5, my LDL from 115 to 101, and my Triglycerides from 121 to 63. The only changes I would like to see would be offering newer CGM sensors that use Bluetooth to automatically download data from the sensor. I also wish they offered a specific maintenance subscription for people like me who have gotten their numbers in check but who would like to monitor their glucose a couple times a year just to make sure they are staying on track.
Reply from NutrisenseDec 4, 2023
Hello Ray, Your journey and achievements are truly inspiring! Kudos to you and Katheryn for the incredible progress in lowering your A1C, LDL, and Triglycerides. Your success fuels our mission! Thank you for the valuable feedback on CGM sensors and maintenance subscriptions. We're always looking to enhance our offerings. Stay tuned for more updates, and keep up the fantastic work on your health journey! Best, Juan your Nutrisense Customer Support Team Lead
Robin C.
It was seamless placing the order and receiving confirmation. I had some issues with the name on the consent form and this was taken care by Cheimi from Nutrisense.
Reply from NutrisenseDec 2, 2023
Hi Robin, We are so glad to hear that! Kudos to Cheimi for swiftly taking care of the name on your consent form. If you ever need further assistance or have more questions, we're just a message away. Here's to a smooth and successful health journey with Nutrisense! 🌟 Best, Juan your Nutrisense Customer Support Team Lead
Dhara
I always have received helpful, professional, and top-notch customer service from NutriSense. Thank you!
Reply from NutrisenseDec 2, 2023
Hi Dhara, Thank you for the kind words! We're delighted to hear about your experience with our helpful and top-notch customer service. If there's ever anything more we can assist you with, don't hesitate to reach out. Cheers to your health journey with Nutrisense! 🌟 Best, Juan your Nutrisense Customer Support Team Lead
Deborah V.
Thanks Chiemi, for helping me with my order over the holidays. I really didn't expect to hear from someone until after the weekend. Love my cgms:) Grateful, Deborah
Reply from NutrisenseDec 2, 2023
Hi Deborah, Cheers to Chiemi and the joy of good surprises! We're delighted we could assist you, even during the holidays. If you ever need more support or have questions, we're just a message away. Here's to loving your CGMs and a fantastic health journey with Nutrisense! 💙 Best, Juan your Nutrisense Customer Support Team Lead
Christine M.
They responded to my requests for more supplies since erhe original ones failed. I would have rated them higher but they barley sent me enough, hoping neither fail early.
Reply from NutrisenseDec 2, 2023
Hi Christine, Thank you for sharing your feedback. I'm sorry to hear about the inconvenience with the supplies. We appreciate you bringing this to our attention, and I assure you we're working on ensuring you have everything you need. Your health journey is important to us, and we'll be in touch shortly to address your concerns. Thank you for your patience and understanding. Best regards, Juan your Nutrisense Customer Support Team Lead
