PawradeReviews of pawrade.com

Pawrade offers high-quality pet products, and their delivery is fast and dependable,

Communication was excellent, they notified me of all updates during the process in a timely manner, answered my questions and supplied any information requested

This is a great place to get your new puppy! This company holds high standards for the safety and health of the animals.

Terrible Terrible Company. NOT even a phone call to say we are sorry for your loss. Just rude people that don't care anything about my family and what we are feeling. I bought a dog through them and spent 3800.00 for a German shepherd. The dog came to me sick and PETPAY does not have a health guarantee as they claim. They will find any way out of it. I had to put the dog down today after 4 months of having the dog and 3000k in vet bills. Dog had mega esophagus and was lethargic from day 1. NO EMPATHY FROM ANYONE. BREEDER, PAWRADE or PETPAY. I am going to do a news interview for my local news to get the message out there about these horrible companies. Edit: They want more details so let me give specifics. On November 10th we took our dog to the vet because she was acting more lethargic and had a been vomiting. I thought she may have eaten something. Well they did x ray and come to find out the vet said there was nothing in her but to take her to the ER if it persists. The next day we took her to the ER because she wasn't getting better. Could not eat or drink was becoming thinner by the day. They did more xray and said she has Mega Esophagus as well as Anisocoria and was born with a Neurological defect. They could not tell what exactly so we sent off for another test to see if it was Myathenia Gravis which would have been the best case senerio. Test came back 2 weeks that she did not have that and in fact had the biggest Esophagus on a dog that he had ever seen. We bought a bailey chair and tried to consult with Pawrade, The breeder and PetPay. All of which continued to act like I was trying to return a pair of pants. NOBODY would help and NOBODY cared. We put the dog down on the 21st because she had lost another 4 lbs. and was 34 lbs when I was told she was going to be 70-90 lbs. So spent 3300.00 on vet bills and treatments and my vet even agreed that she did not have a good quality of life. I have two adopted children 2 and 4 and you can imagine how hard that was with no replacement dog. I am sick over all of this. I do have the news wanting to run this story about the horrible experience that I have had. I hope this is detailed enough for PAWRADE to feel like CRAP. The replacement puppy came and was also very sick as stated by my vet. We had to rush her to the emergency vet where they suspected Parvo or Aspiration. They quoted 6k just to figure it out and with the health of the other puppy and the fact that the dog was 30% under body weight, there was no reason to make the poor puppy suffer. She came with a possible genetic spinal cord issue noted by my vet from her tail and large protruding joints that were not normal. There would have been no way they would have picked this dog up so that is bulls@*t.

The experience was exceptional. I was a little skeptical of purchasing a puppy online and coming from so far away but the representatives kept me informed and eased my anxiety. Any questions I had were answered with emails and phone calls. I received updates on his flights and arrival. My vet said his records were the best he had seen in a very long time. He was gorgeous, groomed and you could tell he was freshly bathed. I would recommend Pawrade to anyone. Thank you Mindy and the rest of your team for my beautiful puppy and his safe arrival to me.

Very nice experience

Pawrade is an extremely well-run business that takes you through the process of finding, purchasing, and preparing for a puppy with information, ease, and love. I have been so impresed by their organization and care, answering questions almost before they occur to you. They are more than deserving of Five Stars

Had everything planned and they delivered the wrong puppy so I dont have any good videos of the moment I first got my puppy bc the wrong one was delivered first. It is sad that they are taking no accountability for what happened to me. I have a ring camera of the incident occurring where the puppy was delivered dropped off took to my backyard. They took off and came back 10 minutes later with the right Puppy so yes, the wrong Puppy was delivered and it’s sad that there is no accountability for the situation happening to me so with that being said, I will go ahead and reduce the amount of stars that I’ve given for lack of accountability for a situation that should’ve never happened