Great
Based on 682 reviews
Paycom4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Paycom helps organizations manage HR and payroll through built-in decisioning logic and full-solution automation. By automating routine decisions and workflows, Paycom helps reduce manual work, streamline processes and improve consistency across HR and payroll. Its single database consolidates HR and payroll data, helping eliminate fragmentation and support accurate, seamless workforce management. Founded in 1998, Paycom serves businesses of all sizes across the U.S. and internationally and is consistently recognized as a leading payroll and HCM software provider.
Paycom (paycom.com) has 682 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
682 approved reviews, newest moderated first
TDS
I’ve always enjoyed Paycom the ease of it. Especially for our field guys, especially for the old timers to navigate. That says a l lot!
Reply from PaycomFeb 9, 2023
We're glad you're enjoying Paycom and appreciate your advocacy. Our goal is to simplify the employee experience, and it's rewarding to know that's been the case for your organization.
Cat R.
Ted so far has been very helpful and patient. Our company is going through a lot of changes right now and we love the support! He provided clear information and helped us prioritize our next steps.
Reply from PaycomFeb 9, 2023
We're glad Paycom has simplified your transition, and we'll be sure to pass your kudos along to Ted and his team. Thank you for the great review!
missheather
I love my job, and thought about quitting during this implementation. Paycom sales rep advised us we would have everything we have with our current vendor plus some for the same costs. Unfortunately that was highly misrepresented. The sales rep would say he didn't realized we had that. We now pay more than what we did with the previous vendor for less product. The implementation representatives are rude and blame us for everything that goes wrong; there is no accountability. I feel Paycom should be paying me a portion of my salary from all the work and hours I had to put in. Things just keep on coming up and they just keep on higher the price and our stress.
Reply from PaycomFeb 13, 2023
We’re disappointed to read your review, and we’d like to learn more about your experience with our product and implementation team. Please reach out to us at [email protected] to get in touch with a member of our team.
Chad K.
Implementation team is a very good plan and does a great job sticking to it to ensure everything goes smooth
Reply from PaycomFeb 8, 2023
We're glad you had a smooth implementation experience and we appreciate your review, Chad! We're looking forward to our continued partnership with your organization.
Leticia K.
I appreciate the whole Paycom team that assisted me. Everyone was kind and patient. Chryon Adams, Carlie Garcia & especially Elias Carlon he was my rock and biggest supporter!!!
Reply from PaycomFeb 6, 2023
We appreciate your review, and we'll be sure to pass your praise along to your team and their leadership. We're glad you're enjoying Paycom!
Susan M.
McKenzie Cooper has been an AMAZING resource for my company! She never gets flustered and even when her day ends she still makes her self available to me as we are in different time zones. I hope to steal her from paycom as she would be an asset to ANY company. I even sent her a s little something to make her smile. She is a very hard worker! And I soooo Appreciate her on the daily! She should get a raise!
Reply from PaycomFeb 6, 2023
It's great to know McKenzie has benefitted your organization, and we'll be sure to pass your kudos along to her and her leadership team. Thank you for your great review!
Director of H.
Julia Masson is a wonderful and knowledgeable partner! She was always prompt and communicative and made our transition to Paycom easy and painless. Prescious Patterson was great as our benefits person too!
Reply from PaycomFeb 6, 2023
We're glad to know that Julia and Precious have provided top-tier, Paycom level support for your organization, and it's rewarding to know you're enjoying Paycom. Thank you for the great review!
Mikaela
Paycom and its employees has been everything we were promised. We are able to do reports in minutes, that previously took us days to complete. We are able to keep all employee data in one centralized location. Employees are able to access all of their pay, PTO accruals and other information on their own personal devices at any time of day. I would absolutely recommend Paycom as a centralized HR and payroll resource.
Reply from PaycomFeb 6, 2023
It's rewarding to hear about the ways Paycom has improved your work life, Mikaela! We're looking forward to continuing our partnership with your organization, and we want to thank you for your review!
