Reply from Pearl De FloreApr 5, 2024
Dear Liz,
Thank you so much for your feedback, however I truly wish your experience was directly related to dealing with us directly and not only by assumption by reading some reviews.
Unfortunately yes, there are many 3rd party retailers, who are authorized to resell our product line, that we get some negative feedback from customers, and that's why these are super important for us so we can asses who we work with or not.
We receive applications to resell our products line from different boutiques, salons, spas, medical professionals and many other retailers around the world, and majority of our retail partners provide exceptional service to their clients.
With hundreds of thousands of happy clients around the world, who continue to use our products on a regular basis, I wish you too could give a chance to our flower-infused formulas and enjoy them just like many around the world already do.
If you'd like to give our products a try, don't hesitate to reach out to me directly at [email protected]
Best wishes,
Flora.
Pearl de Flore | Customer Care Team.