Reply from Pearl De FloreMar 21, 2024
Thank you for sharing your experience with us, Shannon!
Your feedback is truly important to us as we always strive to provide the best possible service.
First of all, please keep in mind that Pearl de Flore does NOT own or operate ANY physical retail location, the ONLY way to deal directly with us, is through our website.
Our line of products though is available to purchase through a wide variety of 3rd party retailers around the world, which we have no involvement with the hiring, training, supervising, or distinct business policies of any Retail Location or its employees. However, we do maintain a relationship with the Ownership Teams, and our management will be glad to reach out to the location to further discuss their salesmanship practices that you have described.
With that being said,
I would love to assist you in the best possible way, so please reach out to me at [email protected] so we can see what I can do for you :)
Best wishes,
Flora | Pearl de Flore