Excellent
Based on 338 reviews
Pelipost4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pelipost is the leading Photos-to-Prison App®, dedicated to helping families stay connected with their loved ones in correctional facilities across the USA. Our easy-to-use app allows you to upload your favorite photos, which we print and ship directly to the prison or jail. With over 20 million photos delivered, we’re trusted by families nationwide for our reliable service and unmatched expertise in correctional mail delivery.Founded by a family who personally experienced the challenges of staying connected during incarceration, Pelipost understands the importance of sending love through photos. We prioritize secure delivery, high-quality prints, and customer satisfaction, ensuring your photos reach your loved one quickly and safely.Whether it’s a birthday, holiday, or just because, Pelipost makes it simple to share life’s special moments with those who matter most. Start sending photos today with Pelipost—the app that turns pictures into priceless connections. Download now on iOS and Android.
Pelipost (pelipost.com) has 338 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
338 approved reviews, newest moderated first
Stephanie M.
The support team was very helpful resolving an issue with my order. I mistakenly sent my order to the wrong facility and they corrected my mistake. Thanks again!!!
Reply from PelipostNov 26, 2025
Stephanie, thank you for your review! We're happy to hear that we were able to get your photos to the correct facility. Thank you for reaching out, our team is always happy to help! ^CM
NN
The Pelipost team is helpful, friendly, they reply to inquiries promtly and I also received a %50 coupon. Thank you!
Reply from PelipostOct 27, 2025
Thank you for taking the time to share your review! We're proud to earn your five stars and help you stay connected with your loved one. Our team understands because we've been there ourselves. Thanks for choosing Pelipost! ^CM
Patricia B.
Janel P. was able to answer my questions quickly and addressed my concerns. I appreciate her pleasant and helpful response.
Reply from PelipostOct 7, 2025
Thank you for your review, Patricia! We love hearing that Janel was able to assist you in a quick and helpful way. Our team understands how important it is to stay connected with your loved one. Thank you for choosing our app! ^CM
Ryann M.
Janel P. Was great to work with!! She replied very fast and was able to reassure me my order was still moving along.
Reply from PelipostSep 30, 2025
Ryann, thank you for your kind words! Ou goal is to be there for you every step of the way while your photos make their way to your loved one. We're so happy to hear Janel was able to help! Thanks for choosing our app to stay connected. ^CM
Janine L.
Although expensive, they do offer good coupons. Also, great customer service. I ordered photos for my brother, but he was transferred to a different facility before he could receive them. They ended up getting lost in transition. After I contacted and explained what happened to Pelipost, they offered to reprint and resend my order to his new location. I'm so grateful!
Reply from PelipostSep 25, 2025
Thank you so much for your wonderful 5-star review, Janine! We understand that cost is important to families, and we appreciate you recognizing the value in our service. Our pricing reflects the full service we provide - hand-printing each photo, ensuring facility compliance, and personal inspection by our family-run team, rather than just basic postage. Facility transfers can be so stressful, and we're glad our team could quickly help get those photos reprinted and sent to your brother's new location. Making sure your loved one receives their photos is what matters most to us, even when unexpected situations arise. Your patience and understanding mean everything to our team. Thank you for choosing Pelipost to help you stay connected! 🧡 ^CM
Florence C.
I received a quick reply from Janel and a thorough explanation regarding my concern about the address. I am very satisfied.
Reply from PelipostSep 10, 2025
Thank you for your wonderful 5-star review, Florence! 🧡 We're so glad Janel could quickly resolve your address concern with a thorough explanation. Thank you for choosing Pelipost! ^CM
Carolina B.
The app is simple to use, fast, and reliable. What I love most is the care they put into helping families stay connected during difficult times. Being able to share memories through pictures means the world, and Pelipost made it possible. I’m so grateful for their service and highly recommend them to anyone with a loved one incarcerated.
Reply from PelipostSep 10, 2025
Carolina, thank you for this beautiful review! 🧡 We're honored to help you share precious memories with your incarcerated loved one during this challenging time. Your recommendation means everything to us - thank you for being part of the Pelipost family! ^CM
Rosa F.
Best app ever
Reply from PelipostSep 10, 2025
Rosa, thank you for this 5-star review! 🧡 We're so happy you love the app and that we can help you stay connected with your loved one. Thank you for choosing our app! ^CM
