Excellent
Based on 57,206 reviews
Petflow4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
57,206 approved reviews, newest moderated first
Nicki
Reliable and always communicative
Reply from PetflowMar 18, 2026
Thank you so much for this wonderful review! Being reliable and keeping our customers in the loop every step of the way is something we take a lot of pride in at Petflow. It means the world to us that you noticed. We appreciate you! 🐾
Kelli H.
Reliable and quick shipping.
Reply from PetflowMar 18, 2026
Thank you for taking the time to share your experience! We're so glad our shipping speed has been hitting the mark for you. At Petflow, we know how important it is to get your pet supplies quickly, and we appreciate your trust in us!
Pam A.
I received an extra collar instead of a leash. Your customer service chat was a tremendous help. My girl KURLI STEVEADORABLE is a rescue with a horrific back story. She moved in with us on July 16th, two days after we had to say goodbye to our precious little prince TEDDY. She had a lot of weight to gain,, so I had to wait to get her the correct size in girly accessories. The pieces I received are lovely. I will be ordering more next week.
Reply from PetflowMar 18, 2026
Thank you so much for sharing this! We're so sorry about the mix-up with your order, and we're really glad our customer service team was able to help make it right. Kurli Steveadorable sounds like an absolute sweetheart, and what a beautiful thing you did by welcoming her into your home. We're honored to be a small part of her new chapter. We can't wait to have you shop with us again! 🐾
Debi P.
super fast shipping, always in stock, thank you and God bless you all.
Reply from PetflowMar 18, 2026
Thank you for the kind words, and right back at you! We're so glad we could keep you stocked up and get your order to you quickly. Comments like yours truly make our day at Petflow. We appreciate you!
Lisa
Orders are always sent and received quickly. We love Petflow!
Reply from PetflowMar 18, 2026
We love you too! Thank you so much for the kind words. Knowing that your orders are always arriving quickly and consistently means everything to us at Petflow. We're so grateful for your continued support!
John K.
Auto ship is easy quick convenient and consistent. Thank you
Reply from PetflowMar 18, 2026
Thank you! We designed our auto-ship program to make pet care as hassle-free as possible, so it's really wonderful to hear it's delivering on that promise. We appreciate you and your loyalty to Petflow! 🐾
Tiffany Y.
fast reliable delivery
Reply from PetflowMar 18, 2026
Thank you for taking the time to leave a review! Fast and reliable delivery is something we work really hard to maintain, and we're so glad it's been a great experience for you. We appreciate your trust in Petflow!
Wendy
Great service. Fast shipping. Good communication
Reply from PetflowMar 18, 2026
Thank you so much for the kind words! Great service, fast shipping, and clear communication are the three things we always strive for at Petflow. So glad we hit all the marks for you. We appreciate your support!
