Pipe Works Services, Inc.Reviews of pipeworksservices.com

its a scam company，technician even not take one look at hvac machine and ant to charge 300+for test，totally scam！

Pipeworks does good quality work

⭐ 1 Star Very disappointing experience with Pipe Works Services. I contacted them expecting the problem to be properly diagnosed and fixed, but instead I ended up paying a significant amount for work that did not actually resolve the issue. What concerns me most is that this was not simply a matter of the service being expensive. The problem came back, and when I contacted them about it, I was faced with additional costs rather than a straightforward resolution. I expected the original service to actually solve the problem or for the company to stand behind the work. After looking into other customer experiences, I found complaints describing very similar concerns — including customers reporting that drain problems returned shortly after service, disputes over whether the work was covered by warranty, and complaints about unexpectedly high charges compared with the initial expectations or quotes. I also found an Angi complaint from May 2026 describing a customer who paid $598.08 for drain work, had the drain back up again within 24 hours, and said another plumber subsequently found that the blockage had not been fully cleared. The customer also reported being offered a refund conditional on removing the review, although Pipe Works disputed parts of that account. That is an allegation from another customer, not something I can independently establish, but the similarity to my own experience is concerning. Trustpilot currently shows a strong overall rating, but it also contains documented 1-star complaints, including reports of a new system failing after only a few months, a company allegedly not standing behind work, and a drain issue where the customer said the problem was not resolved. My own experience is enough for me to say that I would be very cautious before hiring this company. I recommend getting the complete price, warranty coverage, and exactly what is included in the service in writing before authorizing any work. I would also consider getting a second opinion if the proposed repair is expensive. This review reflects my personal experience. I am not claiming that every customer will have the same experience, but based on what happened to me and the similar complaints I found, I would not use them again.

Polite , professional, and on time

Zach came to our house and did a great job. thanks for your service.

Great work and a great technician!!!

I called the Pipe Works and they sent the technician right away. Diego gave us a diagnostics of what was happening with the new A/C. He is a great professional and is very helpful

Renewed the annual inspection for several cooling, heating, and water heater. Benefits very clear and easy to renew.