Great
Based on 7,460 reviews
PuppySpot4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At PuppySpot, we help loving families find their perfect puppy by connecting them directly with the nation’s most responsible, vetted breeders. As the leading puppy placement service in America, we combine expertise, care, and transparency to make the experience seamless and humane from start to finish. Our team of caring experts works closely with certified breeders to ensure every puppy is healthy, well-socialized, and ready to bring joy to their new home. Because we believe everyone deserves the unconditional love of the perfect puppy.
PuppySpot (puppyspot.com) has 7,460 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
7,460 approved reviews, newest moderated first
Frank P.
It was a easy process and was keeper up to date on the whole process and we love out addition to the family
Reply from PuppySpotOct 16, 2025
We're happy to hear that the process was easy, and we kept you informed. We're glad you love your new family member! Thanks for your feedback.
Kimberly W.
PuppySpot made the entire process of finding and bringing home our new puppy absolutely seamless! Every detail was handled with care, and the communication was exceptional from beginning to end. I always knew what to expect, and they made sure every question was answered quickly and thoroughly. You can tell they truly care about the puppies and the families they’re going to. Everything was organized, professional, and filled with kindness; I couldn’t have asked for a better experience. Our little one arrived happy, healthy, and full of love, and I’m so grateful to PuppySpot for helping make this dream come true! He’s already brought so much joy into our home! 🐾🤍
Reply from PuppySpotOct 16, 2025
We're happy to hear that finding your new puppy was seamless! We're glad every detail was handled with care and our communication met your expectations. Knowing your puppy arrived happy and healthy brings us joy. Thank you for sharing your positive experience!
Shannon F.
I was nervous buying a puppy online but they kept me updated the whole time. The also updated pictures while she was still with breeder.
Reply from PuppySpotOct 16, 2025
We appreciate you sharing your experience! We're happy to hear that we were able to ease your worries by providing updates and pictures of your puppy.
Keli B.
Above average communication. Educational and Animal responsibility and expectations. Amazing total experience.
Reply from PuppySpotOct 15, 2025
We appreciate you sharing your amazing experience! We're happy to hear that our communication, education, and animal responsibility met your expectations.
Alethea A.
It was hard to find a puppy. All of them were so cute. But I chose the cutest puppy for our home. I will be getting another one within a year.
Reply from PuppySpotOct 14, 2025
We're happy to hear that you found the perfect puppy! It sounds like it was a tough choice. We appreciate you choosing us, and we look forward to seeing you again.
Karen
Smooth process. Very easy to get answers to all questions. Updates and check-ins throughout.
Reply from PuppySpotOct 14, 2025
We're happy to hear that you found the process smooth and your questions were answered easily. We appreciate your positive feedback on our updates and check-ins.
Diane V.
Our experience with PuppySpot was VERY disappointing. The person we spoke with originally (he called himself Uncle David) seemingly said whatever needed to make the sale. After we purchased the puppy he was unresponsive to our questions despite telling us to reach out if we needed anything as he had or could get the answers. When we reached other representatives (a difficult task at best!) we were told they didn’t know why we were told certain things and that David has nothing to do with anything after purchase. Additionally, there were issues about transportation that delayed delivery. We told David before completing the adoption that we were opposed to her flying unattended and would not move forward with adoption if that’s how she would arrive. He assured us transport is ALWAYS done in a climate controlled Sprinter van with two attendants, which was perfectly acceptable and sealed the deal. However, PuppySpot sent a text telling us her flight number and arrival date. Also sent was instructions to bring clippers to cut the wire ties of her kennel upon arrival. We were livid as she is a 2.5 pound girl and hypoglycemia is a real thing and being attended to is a MUST. Needless to say we had to work hard to find a real person to change the way she was transported. Once we did, it took several weeks to coordinate everything. The good news is that the transporters themselves were phenomenal! I gave them 5 stars! And the breeder brought forth an amazing little girl!
Reply from PuppySpotOct 16, 2025
Thank you for sharing your feedback. We’re sorry for the communication issues and travel concerns you experienced. That’s not the level of service we aim to provide. We’ve tried reaching out to discuss this further and ensure your experience is addressed. We’re glad your puppy arrived safely and appreciate you giving her such a loving home.
Chris
Puppy was exactly as described. Happy & healthy. No surprises.
Reply from PuppySpotOct 14, 2025
We're happy to hear that the puppy met your expectations and is thriving! Thank you for your positive feedback; it means a lot to us.
