Great
Based on 7,460 reviews
PuppySpot4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At PuppySpot, we help loving families find their perfect puppy by connecting them directly with the nation’s most responsible, vetted breeders. As the leading puppy placement service in America, we combine expertise, care, and transparency to make the experience seamless and humane from start to finish. Our team of caring experts works closely with certified breeders to ensure every puppy is healthy, well-socialized, and ready to bring joy to their new home. Because we believe everyone deserves the unconditional love of the perfect puppy.
PuppySpot (puppyspot.com) has 7,460 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
7,460 approved reviews, newest moderated first
Scott H.
Chuck and Skyler took exceptional care of my precious delivery.
Reply from PuppySpotSep 25, 2024
We are so glad to hear that Chuck and Skyler provided such exceptional care for your delivery. We strive to provide the best possible service to our customers, and we are thrilled to hear that they exceeded your expectations.
Perry J.
I had a fantastic experience with PuppySpot. The three contacts I spoke with were very thorough and complete. Allen covered my questions and I was very comfortable. Chuck & Skyler were the Premier Pet Transport and kept me updated and were great.......
Reply from PuppySpotSep 25, 2024
We're thrilled to hear about your positive experience with PuppySpot! It's wonderful to know that you felt comfortable and well-informed throughout the process. We're also delighted that you had such a great experience with our Premier Pet Transport team. We strive to provide exceptional customer service and it's heartwarming to hear that our team met your expectations.
E L W B.
My precious puppy was delivered by Dallas and James. They kept in touch to let me know exactly where they would be and even texted that they were running early. Clearly, my puppy was well-taken care of during the long trip from Missouri to Texas; he was alert and so happy when he was handed to me. The paperwork and delivery was efficient and well-organized! This is my first puppy and delivery through PuppySpot.
Reply from PuppySpotSep 25, 2024
We are so glad to hear that you had a positive experience with our transport team! It's wonderful to know that you were impressed with their communication, professionalism, and care for your puppy. We pride ourselves on providing a safe and comfortable journey for our furry passengers, and we are so happy to hear that your puppy arrived in good health and condition.
Angie S.
Being able to see all the puppies to choose from and knowing their age and background was very helpful. The process was very easy and the day you receive your dog, is absolutely wonderful. The only downfall was the timing of the delivery; we were told 5-7 days from the day we paid; however, it was almost 3 weeks before we receive our dog.
Reply from PuppySpotSep 25, 2024
We appreciate your kind words about our selection process and the joy of welcoming your new furry friend home. We understand that waiting for your puppy can be challenging, and we apologize for the delay in delivery. We strive to provide accurate timelines and will work to improve our communication regarding delivery expectations. Thank you for sharing your experience.
John A. P.
It was very easy transaction. Even though I was a little concerned everything turned out to be great. She is very full of energy and a breeze to get to know us and show us love.
Reply from PuppySpotSep 25, 2024
We appreciate your kind words and are thrilled to hear that you had a positive experience. We strive to make every transaction as smooth and enjoyable as possible. We're glad you found our team member to be energetic and easy to connect with.
Erin B.
Getting our puppy was so easy and puppy spot provided lots of info and answered all our questions. We will use puppy spot again in the future!!
Reply from PuppySpotSep 25, 2024
We're so happy to hear you had a positive experience with us! It's wonderful to know we were able to help you find your new furry friend and provide the information you needed. We appreciate your kind words and look forward to helping you again in the future.
Carla
Second time we have used PuppySpot and first delivery from Premier Pet Transport (Chuck & Skyler took great care during the travels across the country:-) couldn’t be happier with our dogs!!
Reply from PuppySpotSep 25, 2024
We are delighted to hear that you had another positive experience with PuppySpot and that Chuck and Skyler provided excellent care during your puppy's journey. We are thrilled that you are happy with your new furry family members and appreciate your continued business.
Marjorie B.
I have used PuppySpot in the past, and I felt like I had a better experience then. I was disappointed in the lack of information about the puppy we just got, and also there was very little in the way of updates, or information about her parents or the breeder. The puppy was purchased but the delivery was around 3-4 weeks later, with almost no new information about her. I thought that maybe when she arrived I would learn more about her breeder, or parents, but I was wrong. I think that in the past the lines of communication were better. I think that part of the process could be improved, but aside from that the puppy we got is amazing. She is brilliant, beautiful and healthy.
Reply from PuppySpotSep 25, 2024
Thank you for sharing your experience. We’re glad to hear that your new puppy is doing well, but we understand your frustration with the lack of communication and updates during the process. We appreciate your feedback and will work to improve our communication, especially when it comes to providing more information about the puppy’s breeder and parents. We’re happy that your puppy is brilliant, beautiful, and healthy, and we hope she continues to bring you lots of joy! If you ever need anything, please don’t hesitate to reach out.
