Great
Based on 7,460 reviews
PuppySpot4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At PuppySpot, we help loving families find their perfect puppy by connecting them directly with the nation’s most responsible, vetted breeders. As the leading puppy placement service in America, we combine expertise, care, and transparency to make the experience seamless and humane from start to finish. Our team of caring experts works closely with certified breeders to ensure every puppy is healthy, well-socialized, and ready to bring joy to their new home. Because we believe everyone deserves the unconditional love of the perfect puppy.
PuppySpot (puppyspot.com) has 7,460 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
7,460 approved reviews, newest moderated first
MJ L.
We received an email daily to help us prepare for our new puppy. Puppy Spot provided us with lots of resources.
Reply from PuppySpotAug 12, 2026
We're so glad to hear that the daily emails and resources were helpful in preparing for your new puppy! It's wonderful that we could support you in that journey.
Julia B.
Great experience! From Candace’s quick responses and answering all my questions to emails throughout process of what to expect, to the delivery of our puppy!
Reply from PuppySpotAug 11, 2026
Thank you for your feedback! We’re so glad Candace was helpful and kept you informed throughout the process. We appreciate you choosing PuppySpot!
Steve O.
I was sold a sick dog that I am still trying to get healthy
Reply from PuppySpotAug 13, 2026
Thank you for sharing your feedback. We’re sorry to hear about the health concerns your puppy is experiencing. We’ve attempted to reach you but haven’t been able to connect. Please contact us at 866-306-6064 so we can discuss your concerns and assist you directly.
Michelle C.
I would use Puppy Spot again … I was informed information about the care of my puppy and information all the way up to the delivery of my puppy . Delivery was made easy to my home :)
Reply from PuppySpotAug 10, 2026
Thank you for your feedback! We’re so glad you felt informed and supported throughout the process and that delivery to your home was easy and convenient. We appreciate your trust in PuppySpot!
TROY A K.
We got our first Dachshund (Dexter) from PuppySpot (a little over 17 years ago) and even though the first experience was good; this experience of our new pup was fantastic with lots communication, options for delivery, detailed paperwork and a very friendly staff.
Reply from PuppySpotAug 10, 2026
Thank you for trusting PuppySpot again after all these years! We’re thrilled to hear this experience was even better, with great communication, delivery options, and support from our team. We appreciate you welcoming another PuppySpot pup into your family!
Leonardo Garcia T.
I had a great experience with puppy spot in getting my little puppy with me... stress free, very professional, efficient and friendly people who made the most of it. Thanks for helping me choosing the right puppy.
Reply from PuppySpotAug 10, 2026
Thank you for your wonderful feedback! We’re so glad the process was stress-free and that our team helped you find the perfect puppy. We appreciate you choosing PuppySpot!
Bessie C.
I'm in love with my baby. Your company gets an A++ in my book. My Goddaughter connected us and she did all the research. I couldn't be happier. The informative e-mails were extremely helpful with preparation for both me and my new little girl. Response time to questions was almost immediate. The transporters were on top of everything and delivered a happy, healthy and clean baby over a 4 day trip home. God bless you and your staff. I can see why you come so highly recommended.
Reply from PuppySpotAug 10, 2026
Thank you for such kind words! We’re thrilled the updates and resources helped you feel prepared and that your little girl arrived happy, healthy, and well cared for. An A++ means so much to our team!
Tony & Debbie J.
The communication sucked
Reply from PuppySpotAug 9, 2026
Thank you for sharing your feedback. We understand how important clear and timely communication is throughout the process and appreciate you bringing your experience to our attention. Our team has attempted to connect with you and would welcome the opportunity to speak with you directly to better understand your concerns. Please feel free to contact us back—we’re here to help.
