Great
Based on 7,460 reviews
PuppySpot4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At PuppySpot, we help loving families find their perfect puppy by connecting them directly with the nation’s most responsible, vetted breeders. As the leading puppy placement service in America, we combine expertise, care, and transparency to make the experience seamless and humane from start to finish. Our team of caring experts works closely with certified breeders to ensure every puppy is healthy, well-socialized, and ready to bring joy to their new home. Because we believe everyone deserves the unconditional love of the perfect puppy.
PuppySpot (puppyspot.com) has 7,460 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
7,460 approved reviews, newest moderated first
Jean B.
Easy pickup . They kept in contact with us. Very nice!
Reply from PuppySpotAug 12, 2024
We're so glad to hear you had a positive experience! We appreciate your kind words about our communication and the ease of your pickup. We strive to make every interaction with our customers as smooth and enjoyable as possible.
DEBORAH M.
What a great experience! Blake made the experience a whole less “scary”. She kept me updated on all the steps of the process. She was not only professional, but also extremely patient. I picked up my puppy last night from Premier Transport. Chuck and Skyler were on time, professional and extremely compassionate. They turned the pick up into a mini celebration, answering all of our questions on the journey our pets made to reach a very excited group of new puppy parents! A big thank you to everyone for making this process easy, informative and safely and efficiently delivering the new love of my life!
Reply from PuppySpotAug 12, 2024
We are so happy to hear about your positive experience! It's wonderful to know that our team was able to make the process of bringing your new puppy home a smooth and enjoyable one. We appreciate your kind words about Blake, Chuck, and Skyler. Their dedication to providing excellent customer service and care for our furry friends is truly commendable. We are thrilled that you are happy with your new puppy and wish you many happy years together.
Stephanie D.
Highly recommend!!!
Reply from PuppySpotAug 12, 2024
Thank you for your kind review and recommendation! It means a lot to us.
Tim Graveline R.
We have received two puppies from Puppy Spot.. our first was almost 2 years ago. Today, we got Zion, our second joining the family. He came to us happy, healthy, and smelling clean with tons of supplies and the guys that delivered him were great.
Reply from PuppySpotAug 12, 2024
We're thrilled to hear that you're welcoming another furry friend into your family! It's wonderful that Zion arrived happy, healthy, and well-prepared. We appreciate you recognizing the hard work of our delivery team.
RitaAnne
I am so pleased with all the information I received. The travel information was given by text a few days before so we could make plans. The pick-up was easy and early. Our puppy adjusted to us right away when we got home. I think she was so happy to be out of a moving vehicle. I would definitely recommend PuppySpot to others.
Reply from PuppySpotAug 8, 2024
We are thrilled to hear about your positive experience! It sounds like you had a wonderful journey with your new puppy. We are happy to hear that the travel information and pick-up process were smooth and that your puppy is adjusting well to her new home.
Frederick C.
Great communication along the whole process. However pickup locations need to be more flexible and accommodating.
Reply from PuppySpotAug 8, 2024
We appreciate you taking the time to share your feedback. We're glad to hear you had a positive experience with our communication. We understand the importance of convenient pickup locations and will take your suggestion into consideration as we continue to improve our services.
Laurie P.
My experience was a delightful 😊
Reply from PuppySpotAug 8, 2024
We're so glad to hear you had a delightful experience! It's our goal to provide exceptional service and we're thrilled that we were able to meet your expectations.
Anne H.
The process was so professional from start to pickup and beyond. Everyone was so friendly and helpful! The information provided via email, text, and video was great! It made pre-planning easy! It was an stress-free experience! I LOVE my new puppy!! Best decision I have made in a long time!
Reply from PuppySpotAug 8, 2024
We are so happy to hear you had such a positive experience! We strive to make the adoption process as smooth and enjoyable as possible. It's wonderful to know that our team was able to provide you with the support and information you needed. We are thrilled you are enjoying your new puppy!
