Nick
Got what I wanted quick shipping.
Got what I wanted quick shipping.
Reply from RackUp+GoOct 20, 2021
Thank you for your business, Nick!

Excellent
Based on 474 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We believe in the power of adventure. Our team takes great pride in offering customers the freedom to RackUp+Go! Headquartered in Eastern North Dakota, the corporate team at RackUp+Go has become highly proficient at carrying gear from home to other parts of North America. We love East NoDak, but it goes without saying, there are only so many adventures you can take through a wheat field! Our expertise in transporting gear is simply unmatched.
RackUp+Go (rackupgo.com) has 474 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
474 approved reviews, newest moderated first
Nick
Got what I wanted quick shipping.
Reply from RackUp+GoOct 20, 2021
Thank you for your business, Nick!
Joel A.
I found a good price on a Dometic Fridge/Freezer combo unit at Rack Up & Go so I ordered one. The process was and delivery was smooth and fast. Only complaint was the fridge arrived damaged so I sent photos and Zac helped me with the the return tracking and ordered me a replacement. That process was smooth and fast also, in fact the replacement arrived the next day! But… the replacement was damaged too so I asked about the possibility of me picking up the 3rd fridge and Zac came through again and cleared the way to get it authorized. Fridge #3 was perfect! No damage at all, I noticed something different about fridge #3 as the box/crate was wrapped in plastic that the prior 2 fridge’s did not have. This makes me think the prior 2 units may have been “damaged returns” the warehouse was trying to unload… (the warehouse is not owned by Rack Up & Go.) Zac was Great and went above and beyond normal customer service and saved the day for me amid some frustration. I would recommend Rack Up & Go but suggest you inspect your package carefully!
Reply from RackUp+GoOct 14, 2021
Thank you for your business, Joel! And thank you for the kinds words regarding our service. As far as the plastic wrap goes, the warehouse removes that before shipping. If shipping labels were adhered to the plastic wrap, once the plastic wrap gets removed in transit (this would always happen), the label would go with it and the package would be lost. The plastic wrap remains on the package for pick-up orders because a shipping label is, of course, not necessary. I can see in our system that the first 2 units along with the 3rd all came in on a new shipment from the manufacturer. They were not damaged returns. Carriers are short staffed and working through unprecedented package volume, so unfortunately damage in transit has been more common lately. Thank you again for your feedback and your business. You are a very valued customer, and anything we can be helpful with moving forward, please don't hesitate to reach out!
HJP
Great price and received quickly
Reply from RackUp+GoOct 8, 2021
Thank you for your business!
Parrothead
Excellent service, pricing, product availability and shipping.
Reply from RackUp+GoOct 6, 2021
Thank you for your business!
Regina B.
I I love my bike rack and it came quickly. I was having a hard time finding one and have always love the Thule products.
Reply from RackUp+GoOct 4, 2021
Thank you for your business, Regina!
Justin B.
fast and easy
Reply from RackUp+GoOct 3, 2021
Thank you for your business, Justin!
Ryan D.
Had a package that was received and was wrong, they very promptly fixed the issue with professionalism, had the correct package in 2 days
Reply from RackUp+GoSep 24, 2021
Thank you for your business, Ryan!
Luis
Best price , excellent customer service. I recommend 100% . Definitely I will buy again.
Reply from RackUp+GoSep 24, 2021
Thank you for your business, Luis!