Average
Based on 211 reviews
Ramp3.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ramp is the ultimate platform for modern finance teams. Combining corporate cards with expense management, bill payments, vendor management, accounting automation and more, Ramp's all-in-one solution is designed to save businesses time and money, and free finance teams to do the best work of their lives. Our mission is to help build healthier businesses, and it’s working: over 25,000 businesses on Ramp save an average 5% and close their books 8x faster. Founded in 2019, Ramp powers the fastest-growing corporate card and bill payment platform in America, and enables tens of billions of dollars in purchases each year. To learn more, visit ramp.com.
Ramp (ramp.com) has 211 customer reviews on Folks Told, with an average rating of 3.5 out of 5.
211 approved reviews, newest moderated first
Brooklyn W.
Terrible service that deprives employees of the right to earn personal rewards for travel. We had one employee actually quit, citing Ramp as the final straw because she travels all the time and hasn't had a raise. If you travel for work, you should be rewarded for that. Ramp takes all that away.
Paul H.
They just don’t pay in a timely fashion and their system for tracking payments leads you to a site for signing up as a vendor. Completely useless
Sarah L.
My employer hired RAMP to take over payroll. Well - they missed the deposit deadline on the 1st of the month and indicated funds would come on the third. Well will have to see if our paycheck deposits come in. Meanwhile, we missed our rent or mortgage payment date, a car payment, loans, credit card payments and are left with overdraft fees and a bad credit rating because this company can’t get their shit together. Avoid at all cost and it will cost you. Now, employees are demanding the employer reimburse these bank fees and then some.
Kirk H.
TERRIBLE COMPANY, FAKE 5 STAR REVIEWS! Check out their fake 5 star reviews... FIFTEEN 5 star reviews were written in one day (Aug 7). Duh! They do not even know how to scam properly. Ramp is a total crap AI slop driven company. I cannot get paid by the place I work at (senior living facility) because they use this crap site to manage something... not even sure what RAMP's purpose is, other than slow down payments to vendors.
Patrick G.
My experience with Ramp demonstrated a troubling gap between how funds are displayed and how they are actually handled. Ramp showed two deposits totaling $250 as completed. Relying on that information, I initiated a $250 withdrawal. Ramp accepted and began processing it. Only afterward did Ramp reverse $100, change my available balance to negative $100, and leave the remaining $150 inaccessible while the withdrawal remained pending. The receiving account still showed a zero balance. Even more concerning, Ramp pulled funds from a linked bank account I did not intend to use for this transaction. Instead of giving me predictable control over my own money, the platform created a chain of transfers, reversals, and holds that I then had to reconstruct myself. The issue is not merely that an ACH transfer took time. The issue is that Ramp represented funds as completed, permitted me to act on that representation, and then changed the ledger afterward—leaving my money unavailable and its location unclear. For a company selling financial control to businesses, this is a fundamental failure. Transaction statuses should be accurate, funding sources should be explicit, and customers should never have to investigate multiple accounts to determine where their own money went. Once my funds are recovered, I will be terminating the card and ending my relationship with Ramp. I would not recommend trusting this platform with business operating funds.
MNIN N.
Receiving my money requires me to provide all my private information, and now you are asking me to complete facial recognition. I am not a customer of your company; I am simply trying to receive my payment. Why is all of this information required?
Cindy H.
firstly, they are not a user-friendly platform and their support service is very bad. There is no transparency in what they do and that is why I will always choose Crop Mines# over all the time. I've never regret using them as they kept to their promises and they are so efficient in all the service they render to their customers.
He
Can't reach customer support in any other way, so hereby: Wanted to let you know I keep being spammed with (automated) mails by you guys, multiple times a month for years. However, when I finally book a meeting, the meeting is canceled without notice and the BDR doesn't respond anymore. Weird way of acquiring customers, isn't it. Look into your sales team.
