Reach MobileReviews of reachmobile.com

I chatted with Majid and all went very smoothly, I believe. I cancelled service and was very helpful and professional. Just hope there won’t be a problem, but they have always been reliable in the past, so I don’t think this will be any different.

Overall, my experience with ReachMobile has been quite good. There is rarely a problem that requires customer service, but when you do need them, most agents lack the ability for deep enough thinking to straighten out a complicated problem. The online chat support at night is generally good, if you get connected to SAHIL your problem will be solved very efficiently with no wasted time. If the daytime support staff were half as good as Sahil, this would be a five star review.

Thanks Kirti Kirti was able to get to the bottom of my more technical questions quickly and found a solution. Thanks!

I would like to thank Steffy for her help and patience. Everyone at Reach Mobile has always been very friendly and helpful.

I just finished a chat with Anita! She was super helpful in troubleshooting when an activation was not working. She was very patient, knowledgeable, and polite! I could not have asked for a better experience. Thanks, Anita!

Just finished a chat with Manoranjan. Solved my problem quickly and was very helpful. Great customer service.

Great service, easy and clear information, super helpful support staff.

Steffy worked with me for quite a while, and resolved my issue--I wanted to make sure you had the correct credit card on file. Also, I was connected to a human right away, and everyone is incredibly polite.