Excellent
Based on 499 reviews
Reach Mobile4.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Reach is a purpose-driven mobile carrier that costs less and cares more. Our affordable wireless plans run on America’s largest, fastest, and most reliable 5G network. Come join other savvy savers who have voted Reach the #1 consumer-rated mobile service on Trustpilot with 4.9/5 stars! • The nation's largest and fastest 5G network • Amazing 24/7 customer support • Save more with Best Fit™ - the plan that pays you back • Get a plan, Give a plan - empower women and students in needDownload the app to sign-up, activate your service, and more... -Manage your plan -View data usage -Purchase data top-ups -Manage autopay and billing -Turn on international roaming and international calling -24/7 chat support Getting started is simple: 1. Select your plan online 2. Get your Welcome Kit in the mail 3. Activate from the convenience of home Can't wait for you to join us!Check Phone CompatibilityView Plans
Reach Mobile (reachmobile.com) has 499 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
499 approved reviews, newest moderated first
Becky D.
Steffy is the greatest! She has helped me several times with getting orders and phones set up. It always takes less than 30 minutes, which is great for dealing with a cell phone company.
Reply from Reach MobileJul 7, 2022
Quick and efficient, we love to hear it! Thanks for the review, Becky, and welcome aboard :-)
John L.
I just finished a chat "Narmsweet?" at Reach Mobile. She was very patient with me and helped through a problem to me was impossible. Thank you
Reply from Reach MobileJul 7, 2022
Our Customer Success team is here to debunk all things "impossible"! Thanks so much for the review, John!
PJ
I had great assistance on the chat today! The person on chat helped me find the coverage and compatibility of my phone. Took me through this one step at a time. I greatly appreciate his clarity and explanations. Thank you!
Reply from Reach MobileJul 7, 2022
Thank you, PJ! We appreciate you taking the time to chat with our team :-)
Kati S.
Steffy on chat was awesome. Helped me with access problems then did for me what I was trying to get access to do as well.
Reply from Reach MobileJul 7, 2022
Great to hear, Kati! Thanks for chatting! We are always happy to hear our team is able to quickly resolve issues you may be facing.
Trond Harald O.
Kirti at the Reach-Chat-Support was excellent in assisting me in activating 4 SIM cards when I was experiencing some challenges. Great customer support. Thank you.
Reply from Reach MobileJul 7, 2022
Wow! Thanks so much for trusting Reach Mobile with your group plan! Welcome aboard to all four of you :-)
David G.
Very helpful. Thank you
Reply from Reach MobileJul 7, 2022
Thank YOU!
Rick B.
Avishek did a great job walking me through all the steps required to replace my old phone. Very smooth and easy process.
Reply from Reach MobileJul 7, 2022
Hey Rick! Appreciate the review and we hope you love your new phone!
AFK
Extremely good service and friendly staff. Company run by Best CEO so result is only expected.
Reply from Reach MobileJul 7, 2022
:-) We will be sure to pass this along!
