Replacement Lens Express Reviews | Read Customer Reviews of replacementlensexpress.com

Replacement Lens ExpressReviews of replacementlensexpress.com

Vision & Hearing

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4.6

Excellent

Based on 571 reviews

Replacement Lens Express4.6

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What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About Replacement Lens Express

As global citizens, we strive to offer fair prices to the market, understanding that the prices in optometric practices and other retail facilities are often unreasonably high. Replacement Lens Express is committed to providing its customers with the fastest, highest quality lens replacement service on the web.Our optometric lab has been excelling in the industry for over 70 years. It is our commitment to selection, quality and customer service which have helped us to last in this competitive market for so long.Our online ordering system is quick and easy to use, however, we believe that talking to a real person at any time should always be an option. That's why our service personnel are some of the best in the industry, helping customers understand their lens needs in real-time.Explore Replacement Lens Express NOW to learn why so many of our customers are thrilled with their new lenses!

Replacement Lens Express (replacementlensexpress.com) has 571 customer reviews on Folks Told, with an average rating of 4.6 out of 5.

Also known as: replacementlensexpress.com
Website: replacementlensexpress.com
Category: Vision & Hearing
Listed on Folks Told: 2026

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Replacement Lens Express reviews

571 approved reviews, newest moderated first

Cyndy A.
Feb 14, 2026
Exemplary customer service
Still fine-tuning a few things but you don't get customer service like this anymore. Anywhere! They respond quickly, efficiently and are extremely kind. What a pleasure to deal with!
Reply from Replacement Lens ExpressFeb 16, 2026
Hi Cyndy Thank you for taking the time to leave us such a fantastic review of your recent experience with RLE. I am so happy to hear that you are pleased with my customer service. It has been a pleasure working with you as well. Sincerely, Jennifer
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Beth
Feb 7, 2026
WORTH IT
Responsive, personalized customer service, fast response times, and GREAT quality results. So so so happy with my replacement lenses for my rare vintage Ray Bans. So relieved and pleased with this entire process (these are extremely rare frames) and telling everyone to trust their frames with RLE. (And the pricing is completely reasonable, too!)
Reply from Replacement Lens ExpressFeb 9, 2026
Hi Beth Thank you for taking the time to leave us such a fantastic review of your recent experience with RLE. We are thrilled to hear that you love your new prescription lenses. We appreciate that you chose choose RLE for your new prescription lenses. . We look forward to seeing you again soon. Sincerely, Jennifer
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Nancy W.
Jan 31, 2026
Great service! Awesome!
Awesome!! Will definitely use again. They saved me a ton of money. When they sent them back to me, they were very well packaged. Great communication! A++++++++++
Reply from Replacement Lens ExpressFeb 2, 2026
Hi Nancy Thank you for taking the time to leave us such a fantastic review of your recent experience with RLE. We are thrilled to hear that you love your new prescription lenses. We appreciate that you chose choose RLE for your new prescription lenses. . We look forward to seeing you again soon. Sincerely, Jennifer
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James M.
Jan 20, 2026
Speed
Good, quick, great price and options. Would like a shipping option where a prepaid shipping box would be included for UPS or USPS
Reply from Replacement Lens ExpressJan 20, 2026
Hello James Thank you for taking the time to leave us such a wonderful review of your recent order with RLE. We are thrilled to hear that you love your new prescription lenses and our processes times. It was a pleasure working with you and I thank you for your suggestions about our website shipping! We look forward to seeing you again soon. Sincerely, Jennifer
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MJ
Jan 18, 2026
No more “vision center” upcharges
I compared RLE’s products and prices to four other providers and found them to offer higher quality lens options for much less than the top two competitors. I’d never ordered lenses online before (used existing frames) but was pleasantly surprised at how simple the process was. Along with the price, I appreciated RLE’s communication at each stage of the process and how quickly I received my glasses when complete. The lenses are fantastic; better than ones I paid nearly double for at the last provider. I’ll definitely be using RLE for my lenses going forward.
Reply from Replacement Lens ExpressJan 19, 2026
Hello MJ Thank you for taking the time to leave us such a fantastic review of your recent experience with RLE. We are thrilled to hear that you love your new RLE Clarity progressive prescription lenses. We appreciate your detailed and through review of our order process and how easy you found it to be. We look forward to seeing you again soon. Sincerely, Jennifer
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Michael T.
Jan 14, 2026
Quick and efficient
Quick and efficient
Reply from Replacement Lens ExpressJan 15, 2026
Hi Michael, Thank you for taking the time to leave us such a wonderful review of your recent order with RLE. We are thrilled to hear that you love your new RLE Classic digital Single Vision Prescription lenses . We appreciate that you have chosen RLE for your replacement prescprtion lenses and We look forward to seeing you again soon. Sincerely, Jennifer
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Maria Sotolongo S.
Jan 12, 2026
Love my new lenses
I was really impressed by how easy it was to re- lens a beloved old Dior frame. I was also happy that my glasses arrived in perfect like new condition.
Reply from Replacement Lens ExpressJan 12, 2026
Good Evening Maria Thank you for taking the time to leave us such a wonderful review of your recent order with RLE. We are thrilled to hear that you love your new Eyezen+ Prescription lenses . We appreciate that you choose RLE for your replacement prescprtion lenses and We look forward to seeing you again soon. Sincerely, Jennifer
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Jason G.
Dec 23, 2025
The box was smashed and my glasses…
The box was smashed and my glasses weren’t packaged correctly. The frames are now bent. Very frustrated
Reply from Replacement Lens ExpressDec 23, 2025
Good Afternoon Jason. I am very sorry to hear that you received your packaged and the postal service damaged the box which has caused your frame to become bent. Please email us at info@replacementlensexpress with images of the box and your frame and we will be happy to find a resolution. Thank you Jennifer
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