Excellent
Based on 571 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
As global citizens, we strive to offer fair prices to the market, understanding that the prices in optometric practices and other retail facilities are often unreasonably high. Replacement Lens Express is committed to providing its customers with the fastest, highest quality lens replacement service on the web.Our optometric lab has been excelling in the industry for over 70 years. It is our commitment to selection, quality and customer service which have helped us to last in this competitive market for so long.Our online ordering system is quick and easy to use, however, we believe that talking to a real person at any time should always be an option. That's why our service personnel are some of the best in the industry, helping customers understand their lens needs in real-time.Explore Replacement Lens Express NOW to learn why so many of our customers are thrilled with their new lenses!
Replacement Lens Express (replacementlensexpress.com) has 571 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
571 approved reviews, newest moderated first
Stephanie D.
Very prompt, easy, and great price. Quality is great also!
Reply from Replacement Lens ExpressNov 13, 2025
Hello Stephanie, Thank you for taking the time to leave us such a fantastic review of your recent order with RLE. We are thrilled to hear that you love your new progressive prescription lenses and our process. We look forward to seeing you again soon. Thank you again and we hope that you have a wonderful holiday season. Sincerely, Jennifer
frida M.
the turn around time was quick and Jennifer was amazing with customer service. love my glasses thank you so much — highly reccomend!!!
Reply from Replacement Lens ExpressNov 3, 2025
Hello Frida Thank you for taking the time to leave us such a fantastic review of your recent order with RLE. We are thrilled to hear that you love your new single vision prescription lenses and our process. We look forward to seeing you again soon. Thank you again and we hope that you have a wonderful holiday season. Sincerely, Jennifer
priscilla
Great price great product great communication
Reply from Replacement Lens ExpressOct 30, 2025
HI Priscilla, Thank you for taking the time to leave us such a fantastic review of your recent order with RLE. We are thrilled to hear that you love your new prescription lenses and our process. We look forward to seeing you again soon. Thank you again and we hope that you have a wonderful holiday season. Sincerely, Jennifer
Annie Z.
My prescriptions are wrong. I’ve reached out the day that I received my glasses, but I still have yet to get a response.
Reply from Replacement Lens ExpressOct 27, 2025
Good Afternoon Annie, Thank you for leaving us a review of your recent order for single vision prescprtion lenses and contacting us this morning about having trouble with them but you have not received a response from us. I see that you emailed us this morning 10/27/2025 at 10:12 AM and I personally responded to your email and sent the email to you at 11:01 concerning your lenses and offering to make you a brand new pair of lenses once we have heard back from you. I have resent the email to you again just a moment ago using the email you sent the message on and the email listed on your review which appear to be the same. Please double check your spam mailbox as many times email providers will automatically . I look forward to hearing back from you soon so that we can get the lenses corrected for you. Thank you, Jennifer
Indra B.
The timing of the lens was a lot faster than I expected. I had no problems removing and replacing the lens. They are perfect!
Reply from Replacement Lens ExpressOct 20, 2025
Hello Indra, Thank you very much for taking the time to leave us such a wonderful review of your recent purchase for a pair of Authentic Ray ban non-prescription sunglass replacement lenses. We are thrilled to hear that you received your new lenses and that it was easy to remove your old lenses and put the new ones in. Thank you again for shopping with RLE and we hope to see you again soon. Sincerely, Jennifer
Oscar R.
Great quality
Reply from Replacement Lens ExpressOct 14, 2025
Hello Oscar Thank you for taking the time to leave us such a wonderful review. I am thrilled to hear that you love your new lenses. We sincerely appreciate that you choose to trust in RLE for your Prescription lenses . I look forward to seeing you again soon and I hope you have a wonderful fall season. Sincerely, Jennifer
Leonell E.
fast and the quality of the lense is clear. they do a great job.
Reply from Replacement Lens ExpressOct 2, 2025
Hello Leonell Thank you for taking the time to leave us such a wonderful review. I am thrilled to hear that you love your new lenses. We sincerely appreciate that you choose to trust in RLE for your Prescription lenses . I look forward to seeing you again soon and I hope you have a wonderful fall season. Sincerely, Jennifer
Dave
I had trouble getting the correct replacement lens. Then I found this company. It went flawlessly.
Reply from Replacement Lens ExpressOct 2, 2025
Hello Dave, Thank you for taking the time to leave us such a wonderful review. I am thrilled to hear that you love your new lenses. We sincerely appreciate that you choose to trust in RLE for your Prescription lenses . I look forward to seeing you again soon and I hope you have a wonderful fall season. Sincerely, Jennifer
